Planet Fitness

4.5
1018 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
13932 Nacogdoches Rd, San Antonio, TX
78217, United States

Hours

Reviews

4.5
1,018 reviews
5 stars
736
4 stars
153
3 stars
62
2 stars
18
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness and well-maintained facilities.

Staff Friendliness

The staff received positive feedback for being friendly and welcoming, although some negative comments were made about specific employees.

Equipment Issues

Several reviews mentioned broken or missing equipment, leading to frustration among members.

Management Concerns

There were complaints about management's handling of customer service issues and enforcement of gym rules.

Membership Value

Customers appreciated the affordability and value of the membership, particularly the black card benefits.
  • CW
    Chris Williams
    Nov 4, 2025
    3.0
    Honest and sincere review. The gym is always clean the staff is friendly!Nevertheless a majority of individuals at this gym are either haters or lonely. Very standoffish vibes. I’m a confident man who looks great and am in amazing shape. I’ve seen women in here numerous times shaming ( men and women ) in the gym. Laughing at someone behind their back? Cowards bro. The ones acting like this are women that are out of shape trying to feel good about themselves. Probably single. ✌️
  • MD
    Michelle Dukes
    Oct 25, 2025
    5.0
    Love
  • WW
    William
    Oct 1, 2025
    1.0
    I'm a member with a black membership I've been traveling across the us and this is the only planet fitness that wouldn't allow me to park overnight.
  • AG
    Ava Gisvold
    Sep 26, 2025
    2.0
    I have gone to this Planet Fitness for the past 3 years. The last couple days they have renovated/removed a lot of the machines. The best ab workout machine is gone. The inner thigh/butt has been made into ONE machine. Everyone is lining up to use it. Overall a horrible remodel. Yes, you added free bars but also got rid of everything else. Will be switching to Golds or LA fitness, as they provide still better free weight systems while still having equal machine access Photos of what are gone…
  • DD
    Diane
    Sep 10, 2025
    2.0
    I'm tired of selfish members hogging machines while talking and not working out. I'm tired of members saying they are still using the machine that I am on. I'm tired of male members with egos acting up. Most of all I'm tired that when it's reported that 9 out of 10 times nothing is done. You have to enforce the rules or they mean nothing! This place has left me not wanting to go here anymore and I've been going for 10 years. Talking to the manager is useless. Why can't we talk to corporate?

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in San Antonio (Nacogdoches)?

Planet Fitness San Antonio (Nacogdoches) is open 24 hours every day of the week, with special holiday hours that may differ.

Where is the Planet Fitness gym located in San Antonio?

Planet Fitness is located at 13932 Nacogdoches Rd, San Antonio, TX 78217, US.