Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
1,155 reviews
5 stars
789
4 stars
188
3 stars
67
2 stars
23
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers reported poor customer service experiences, particularly with rude staff and unhelpful management.
Cleanliness
While some customers praised the cleanliness of the gym, others noted issues with dirty bathrooms and equipment.
Equipment Availability
Customers expressed concerns about the limited availability of certain equipment and missing accessories, leading to frustration during workouts.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, contributing to a positive gym atmosphere.
Membership Issues
Multiple customers experienced problems with membership cancellations and unexpected fees, leading to dissatisfaction.
- MBMisty Braddock1 day ago4.01
- ARAsucena RamirezNov 12, 20251.0Had a lady in the front kicking people out for wearing crocs sounded very rude and entitled. I as a business owner understand the gym policies but could've gave a warning I came all the way from lytle now here I go back to fitness connection
- MBMelanie BatineOct 27, 20254.0Este sujeto solo viene a platicar y no deja la máquina para el uso de las demás personas se tarde demasiadooooooooo
- BBBrendaOct 22, 20251.0When I went in to cancel my membership, I explained that I was willing to make payments, but the employee kept saying he couldn’t do anything and just kept shrugging his shoulders. He was very rude and unhelpful. I then called the collections number he gave me, but they told me they couldn’t help either and that only my home Planet Fitness location could cancel the membership. What made the situation even worse was that my toddler needed to use the restroom urgently — he was about to have an accident — and the employee Nico still refused to let us use it. The main manager yvanna was standing there the entire time watching everything happen and didn’t step in to help. This experience was extremely upsetting and unprofessional. WARNING YOU DONT GO HERE !!!!
- MZMaggie ZhangOct 11, 20251.0Have a black card and brought a guest with me, the door man didn’t let us in. We had to drive to another location, if I can give a no star I would. Definitely not be back at this location again
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in San Antonio (SE Military), TX?
Planet Fitness is open 24 hours every day, including weekends, with some holiday hours adjustments.
Where is the Planet Fitness gym located in San Antonio?
Planet Fitness is located at 1131 SE Military Dr, San Antonio, TX 78214, USA.
What services does Planet Fitness San Antonio offer?
Services include Classic Access, Mobile App, free In-Club Fitness Training, WiFi, perks like tanning, massage chairs, hydro massage, personal training, and more.
How can I find more information about membership pricing at Planet Fitness?
You can find membership pricing details at https://www.planetfitness.com/gym-memberships or via the Planet Fitness app.
Is Planet Fitness in San Antonio a Judgment Free Zone?
Yes, Planet Fitness provides a welcoming, Judgement Free Zone® for everyone to build strength at their own pace.
Can I use the Planet Fitness mobile app to enhance my workout experience?
Yes, the Planet Fitness mobile app offers hundreds of ways to get strong and is available for download on iOS and Android.
Are there any medical facilities near Planet Fitness San Antonio for consultations before starting a workout program?
Yes, nearby medical facilities include Wellmed hospital and family practice, Roberto Rodriguez doctor's office, and Smile Structure Dentistry and Braces.
What dining options are available near Planet Fitness in San Antonio?
Nearby dining includes Mi Canton Mexican & TexMex restaurant, hometown burger, Subway, Wing Daddy's Sauce House, Dutch Bros Coffee, and Mustang Sally's Bar.
Are there any convenient stores or shopping near Planet Fitness San Antonio?
Yes, Dollar Tree and Family Dollar are discount stores nearby for quick shopping needs.
How can I access Planet Fitness San Antonio if I am using public transportation or visiting other nearby places?
Planet Fitness is centrally located among various services such as PF Military Fitness community services, printing, and several healthcare providers, making it easy to coordinate visits. While specific transit stations aren't listed, its address on SE Military Dr makes it accessible.