Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
1,307 reviews
5 stars
828
4 stars
226
3 stars
94
2 stars
49
1 star
110
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some praised the gym while others reported unsanitary conditions in locker rooms and showers.
Staff Attitude
Staff friendliness is generally noted positively, but there are complaints about unhelpful or rude employees.
Equipment Issues
Several customers reported broken machines and a lack of maintenance on equipment.
Billing Problems
Multiple reviews highlighted issues with billing practices, including early charges and difficulties in canceling memberships.
Atmosphere
The gym is described as welcoming with a good atmosphere, but some noted overcrowding and unprofessional behavior from staff.
- JCJon CruzNov 4, 20255.0Ital got upgraded so it's legit bros
- DNDavid NunezOct 20, 20253.0The place itself is good but the billing is terrible. If you are billed for the 17th which is when it’s due. Planet fitness told me after my complaint that they can pull funds early on the 16th. if there isn’t any funds at that time it locks it for a couple of days showing it’s still at zero balance even though you know you owe the bill and put the funds in the morning it’s due. Ok fine you pull it on the 16th. PF shouldn’t lock it so the member can’t pay on the original card instead it shows zero balance until guess what there is a late charge that’s almost the same as the monthly fee. It’s ridiculous and bad business. That’s like having a house payment due on the 1st and the mortgage company says eh bc of our billing cycle we can choose to draft it earlier than that. Again if you at least able to pay right away especially if it’s on the actual due date you should be able to and not have it lock you out until it’s to late.
- EJEvelyn JohnsonOct 10, 20255.0This place was very clean. Showers and bathroom were very clean. Friendly people.
- CSCrystal SpenceOct 2, 20255.0I'm a new member and every time I go Alyssa is there and happy to help. She's very friendly and funny. She anticipates my needs and is always so helpful. There are other workers who are just as friendly except one so far. I didn't get the guys name but he was not helpful at all. When asked for help by his coworker he ignored them and when I asked what can be done to fix the frozen screen his response was "I don't know, just wait" in an irritated tone a.d proceeded to turn back around and not help. I love the Gym and everyone else!
- CRCesar RenteriaSep 24, 20251.0I workout over night around 10:30/11 and the tall guy that works the desk is on his phone takes awhile before he actually acknowledges anyone.I don’t know his name he wasn’t wearing a name tag like everyone else does. If I could give no stars I’d give none! He’s very unprofessional not someone that should be working the front to greet members in, especially since he doesn’t greet anyone at all. Elexis is very attentive greets members even as she cleans
Frequently Asked Questions About Planet Fitness
Where is Planet Fitness located in San Antonio?
Planet Fitness is located at 4400 Fredericksburg Rd, San Antonio, TX 78201.
What are the operating hours of Planet Fitness at Fredericksburg Rd?
Planet Fitness is open 24 hours, 7 days a week, with holiday hours varying, typically closing earlier on some holidays.
Does Planet Fitness offer a mobile app for workouts and gym access?
Yes, Planet Fitness offers a mobile app with hundreds of ways to get strong, available on both iOS and Android platforms.
What type of environment does Planet Fitness promote for its members?
Planet Fitness provides a welcoming Judgement Free Zone® where members can build strength at their own pace regardless of their fitness goals.
What services are available at Planet Fitness on Fredericksburg Rd?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Tanning, Massage Chairs, HydroMassage, half-price cooler drinks, personal training, and virtual fitness training.
How can I find membership pricing for Planet Fitness at this location?
Membership pricing and options can be found on the Planet Fitness website or through their app at https://www.planetfitness.com/gym-memberships.
What nearby dining options are available around Planet Fitness on Fredericksburg Rd?
Nearby restaurants include China Harbor Buffet, Golden Kirin Restaurant, and Peter Piper Pizza, offering a range of Chinese, Asian, and pizza buffet options.
Are there any financial services near Planet Fitness on Fredericksburg Rd?
Yes, nearby financial services include Chase Bank, H&R Block, and Central Finance, helpful for banking, tax, and loan services.
What health and medical services are close to Planet Fitness?
Nearby health services include Monarch Dental, Jackson & Lujan Eye Care Center, Dr. Deborah Sheppard Optometry, Methodist Hospital Texsan, and Lifetime Recovery Outpatient.
Can I find other fitness or wellness facilities near Planet Fitness on Fredericksburg Rd?
Yes, nearby fitness-related businesses include STW Krav Maga Self Defense & Fitness and Krav Maga gym, offering additional workout and martial arts options.