LensCrafters

4.8
496 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5535 W Loop 1604 N, San Antonio, TX
78253, United States

Hours

Reviews

4.8
496 reviews
5 stars
465
4 stars
3
3 stars
3
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with their needs.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their thoroughness and ability to explain options clearly.

Efficiency

Several customers mentioned quick service, whether for eye exams, frame adjustments, or repairs, contributing to a positive overall experience.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers make informed decisions about their eyewear.

Welcoming Atmosphere

The store was described as clean and welcoming, with a friendly environment that made customers feel comfortable during their visits.
  • DC
    Desirae C.
    Nov 4, 2025
    5.0
    Aiden was great! Super cool guy! He gave me a breakdown of my bill and showed me the costs and everything. Got to leave with the glasses I love! Great experience. Super nice place and people were great!
  • CP
    Cory Pryor
    Nov 3, 2025
    5.0
    I was greated as soon as I walked in. The rep explained my benefits, and let me choose my frames with no hassle. The selection of frames was far and beyond what other stores carried. I was extremely satisfied with my experience here.
  • L
    ꧁Lucia꧂
    Oct 31, 2025
    5.0
    We came into the Eye Exam place next door and got scripts, came over here and we struggled finding pairs for me due to my health (I had 3 different scripts). They were really patient. I had to come back multiple times due to other doctor visits and the staff was very understanding. There was a tad misunderstanding with one associate but it was fixed within less than 24 hours. I cannot recommend this place more. They will treat you well and work with you!
  • JB
    Jami Buckelew
    Oct 27, 2025
    5.0
    Sales Representatives are friendly, Knowledgeable and Professional. He was able to assist us (with satisfaction) to the many questions we had.
  • JJ
    John
    Oct 27, 2025
    5.0
    Great service and great location. Came in for a quick repair and with Michael’s help I was in and out. Thank y’all so much

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.