Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
423 reviews
5 stars
406
4 stars6
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, with many specific mentions of employees like Kenny, Maria, and Deidre.
Expertise
Reviewers highlighted the staff's knowledge and ability to assist with frame selection and lens options, making the shopping experience enjoyable and informative.
Store Environment
The store was noted for being clean, organized, and welcoming, contributing to a positive shopping atmosphere.
Repeat Business
Many customers expressed loyalty to the store, citing their positive experiences as reasons for returning and recommending the location to others.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding incorrect prescriptions and customer service issues that were not handled well.
- OAObed AlejosNov 15, 20254.0The exam itself was fine, but I would have appreciated it more if the doctor had explained what they observed and the reasoning behind the prescription.
- RRRoque RodriguezNov 5, 20255.0Had a great experience! Kenneth was very informative and patient with all my questions. He showed me many options ( I’m very indecisive) but I ultimately came to a decision. Can’t wait to get me lenses for my Ray-Ban metas ! Would recommend this Lens Crafters A+
- JPJ PNov 4, 20255.0⭐️⭐️⭐️⭐️⭐️ Exceptional Service & Seamless Resolution !!!! Ray-Ban Meta Gen 2 Secured! After running into an issue with my glasses during a previous visit, I spoke with Kenny, who immediately took the time to understand the situation in full. He reached out to his supervisor, and within just one day, I received a prompt response and a clear resolution. Thanks to their efficiency and transparency, I now have my Ray-Ban Meta Gen 2 and I couldn’t be happier. Throughout the process, the team maintained consistent communication, which made all the difference. When I arrived to pick up my glasses, Megan (I believe that was her name incredibly kind and attentive) greeted me warmly, knew exactly who I was, and had everything prepped for a smooth try-on and handoff. I was in and out with zero hassle. This location has earned my loyalty. Their commitment to customer care, transparency, and follow-through is unmatched. I’ll absolutely continue using LensCrafters especially this team for all my eyewear needs.
- JCJojo CuevasOct 31, 20255.0Megan is awesome!! Very kind and always helping out! Come visit if in need for glasses
- DPDestiny PalaciosOct 11, 20255.0We had such a great experience at LensCrafters! Maria helped us and she was absolutely awesome — super friendly, patient, and knowledgeable. She made the whole process smooth and enjoyable. It’s so nice to get great customer service from someone who clearly loves what they do. Highly recommend asking for Maria if you go!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. They welcome all prescriptions.
What are the store hours for LensCrafters in San Antonio?
LensCrafters is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 12:00 PM to 4:00 PM.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters offers in-store pickup services for products purchased.
What are some of the designer eyewear brands available at LensCrafters?
LensCrafters carries brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online using their appointment link provided on their website or through the LensCrafters scheduling portal.
Are there any nearby restaurants where I can eat before or after my visit to LensCrafters?
Yes, nearby you can find restaurants like Ray's Pizzaria for pizza and Mr Chickpea for Mediterranean and Lebanese cuisine, convenient options for a meal around your appointment.
If I am coming to LensCrafters, are there other health-related services nearby?
Yes, near LensCrafters you'll find Family Eye Care for additional eye services and Monarch Dental for dental care, making it convenient to address multiple health needs in the same area.
What nearby stores can I visit for additional shopping while at the LensCrafters location?
Nearby stores include Factory Mattress and Verlo Mattress for home goods and mattresses, OfficeMax for office supplies and printing services, and Payless ShoeSource for footwear and fashion accessories.
What forms of payment are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment options.