LensCrafters

4.9
431 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
17700 US Highway 281 N, San Antonio, TX
78232, United States

Hours

Reviews

4.9
431 reviews
5 stars
413
4 stars
6
3 stars
1
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Kenneth, Maria, and Megan, received high praise for their exceptional customer service, patience, and attentiveness.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to explain options clearly, helping them make informed decisions.

Store Environment

The store was described as clean, organized, and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service and product issues, indicating inconsistency.
  • JS
    jake spruiell
    5 days ago
    5.0
    Kenny was a pleasure to work with. He did an excellent job of explaining things in detail and was very efficient in the process. I was quickly reminded that this is why I keep going back to LensCrafters. Honest, fair and efficient.
  • MS
    M S
    Jan 3, 2026
    5.0
    staff at the retail side were extremely helpful and knowledgeable thinking about things like picking a frame big enough for my prescription. not only was my experience positive but the whole staff seemed like they were motivated by a positive energy that can stem from good management and a great work atmosphere. Highly recommend these folks glad to have them in our Neighborhood! Keep up the positive vibes.
  • MB
    Miranda Barrientez
    Dec 17, 2025
    5.0
    Great experience at LensCrafters thanks to Kenneth! He was super kind, patient, and took his time to help me. Excellent customer service and attention to detail. You can tell he truly cares about the customers. Definitely recommend!
  • AW
    Antonieta Westfall
    Nov 29, 2025
    2.0
    We went to this location, asking for walk ins to do an eye test. Front desk lady was rude, I understand that maybe they didn’t have appointments but the way she told us was rude. I prefer La Canters location. Staff people are awesome.
  • KA
    Kathy Acuna
    Nov 26, 2025
    5.0
    Stopped in because my glasses were leaving imprints on the bridge of my nose. They were able to adjust the bumpers, and now my glasses don't hurt anymore. Thank you!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.