LensCrafters

4.9
805 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11745 W Interstate 10, San Antonio, TX
78230-1033, United States

Hours

Reviews

4.9
805 reviews
5 stars
775
4 stars
7
3 stars
4
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, kindness, and professionalism, with many specific mentions of employees like Virginia, Sofia, and Natalie.

Quick Service

Many reviews highlighted the fast turnaround time for services, including quick repairs and same-day glasses availability.

Product Quality

Customers expressed satisfaction with the quality and variety of glasses available, noting excellent options and successful adjustments.

Store Environment

The store was described as welcoming and friendly, with staff making efforts to ensure customer comfort even during challenging situations.

Accessibility Issues

Some customers noted limited store hours, suggesting that extended hours would better accommodate working individuals.
  • MH
    Mika Harris
    Nov 17, 2025
    5.0
    Always very helpful anytime I come in with any issues and always eager to help. Sophia was great and was able to get my glasses fixed
  • KN
    Karissa Nakkrua
    Nov 15, 2025
    5.0
    I had a great experience buying glasses from this location, Sophia was incredibly helpful and professional. I will keep coming back!
  • AW
    Andrew Wangler
    Nov 14, 2025
    5.0
    First time using Lens Crafters and have been impressed with the quality and service! Natalie has been fantastic! Definitely recommend!
  • IG
    Israel Gudino
    Nov 9, 2025
    5.0
    I came in to get some work done on a pair of frames I've had for years and Virginia was so helpful and kind. She helped me resolve my problem quickly and efficiently!
  • JP
    Jacob Perez
    Oct 22, 2025
    5.0
    I just want to take a moment to highlight Virginia, the store manager at LensCrafters. She was such a sweet and professional woman! Even though the store’s AC was out, she still greeted everyone with a big smile and made sure each customer felt comfortable and taken care of. You could tell she genuinely cares about her team and her customers. Her positive attitude made my visit such a pleasant experience despite the heat. Thank you, Virginia, for your kindness and dedication. People like you truly make a difference!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.