Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
866 reviews
5 stars
834
4 stars7
3 stars2
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their exceptional customer service, with many customers highlighting their helpfulness, friendliness, and professionalism.
Product Assistance
Customers appreciated the staff's assistance in selecting and adjusting glasses, often noting that employees went above and beyond to ensure satisfaction.
Quick Service
Many reviews mentioned the fast service provided, with customers frequently noting quick adjustments and repairs to their eyewear.
Positive Atmosphere
The store was described as having a welcoming and pleasant atmosphere, contributing to a positive shopping experience for customers.
Mixed Experiences
While most feedback was positive, there were a few mentions of less satisfactory interactions, indicating some inconsistency in service quality.
- PNPamela NealyNov 13, 20255.0Excellent experience. Very professional and exemplary employees
- SBSergio BaltazarNov 8, 20255.0I had an excellent experience at LensCrafters when my glasses needed repair. The team acted quickly and took care of the issue right away, which was a huge relief. Everyone I interacted with was genuinely friendly and extremely helpful, making what could have been a stressful moment feel effortless. Their staff walked me through the repair process, explained options clearly, and ensured I left with glasses that fit well and looked great. Highly recommended for reliable service, fast turnarounds, and personable, attentive staff.
- DMDiego MendozaNov 2, 20255.0They replaced my missing screw for free. Overall excellent service and very professional staff. Highly recommend
- CFCarrie FloresOct 30, 20255.0We came in to get glasses for my husband and was met by Eric who provided excellent service and explained our benefits and prices wonderful. Also Genevieve and Kike were very courteous and kind to us as well. Thank you
- PMPecan Way Pecan Way ManagerOct 30, 20255.0Genevieve and Enrique are fantastic!! There was a situation with a rude customer and they handled it with grace and kindness. A++++
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours for LensCrafters at 15900 La Cantera Pkwy?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters provide services for contact lens users?
Yes, LensCrafters performs contact lens fittings which include detailed measurements to determine the right lenses, with an additional fee for fitting and evaluation.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online using the provided reservation link at LensCrafters' website.
Are there any nearby medical professionals related to eye care near LensCrafters?
Yes, nearby medical professionals include Modern EyeCare (optometrist) and Manrique Custom Vision Center (eye care clinic and laser eye surgery). Customers can visit these providers for additional eye care services.
What nearby stores can customers visit for fashion accessories when visiting LensCrafters?
Customers can visit nearby stores like Lids (hat shop), ALDO (shoe and clothing store), Fossil Store (fashion accessories and watches), and Psycho Bunny (men's clothing and accessories) while at La Cantera.
Are there dining options close to LensCrafters at La Cantera?
Yes, nearby dining options include Toro Kitchen + Bar, a European and Spanish restaurant, and Kona Grill, a Pan Asian and sushi restaurant — great places to enjoy a meal before or after your visit to LensCrafters.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.