LensCrafters

4.8
253 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6909 N Loop 1604 E, San Antonio, TX
78247-5313, United States

Hours

Reviews

4.8
253 reviews
5 stars
236
4 stars
5
3 stars
1
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and professionalism.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about products and insurance options, which contributed to a positive shopping experience.

Store Environment

The store was frequently described as clean, organized, and welcoming, enhancing the overall customer experience.

Product Selection

Customers appreciated the wide selection of frames and lenses available, often mentioning the quality and variety offered.

Mixed Experiences

While most feedback was positive, there were a few isolated incidents of poor service from specific staff members, indicating inconsistency in customer interactions.
  • GO
    Gloria Oatman
    Jan 4, 2026
    5.0
    Everyone at this location is organized and phenomenal. Debi assisted me with details to get my beautiful new style selection by KORS!
  • MP
    manuela palm
    Dec 7, 2025
    5.0
    My salesperson was Holly she helped me pick out my glasses, she also helped me with a problem I kept having with glasses that would slip down my nose it was because of the arm part that go over my ears were too long, Wow! Thank you Holly you're Awesome.
  • KD
    Kandice Diaz
    Dec 5, 2025
    5.0
    I visited the Rolling Oaks location because of the high ratings they received from other reviewers, and I have to say that they were spot on! The ladies greeted me as I walked through the door and showed me the inventory I was interested in. I was coming in for a specific style of frame. Debbie helped me decide on a frame that fit, took all of my insurance information, and gave me price options based on their pricing, and different lense options. Holly then gave me advice on the new lenses I would be getting as they are something different than what I’m used to. Both ladies were patient, kind, and listened to all my concerns. Thank you for all your help!
  • BS
    Brandy S
    Dec 4, 2025
    5.0
    Amazing customer service. Jessica was very helpful assisting me with getting new lens for my glasses which is appreciated. Overall great experience. Thanks again
  • GL
    Georgia Lyde
    Dec 2, 2025
    5.0
    Holley was extremely helpful in assisting me with getting my shopping for the right frames at the right proce.Her knowledge and advise made the whole experience amazing. Stop by the store inside the Rolling Oaks Mall and see Holley for the perfect shopping experience!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.