Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
991 reviews
5 stars
949
4 stars
15
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting specific employees like Leo, Amy, and Mariana for their exceptional assistance.
Repair Services
Customers appreciated the quick and efficient repair services offered, often free of charge, with many noting that their glasses were fixed promptly and effectively.
Product Knowledge
Employees demonstrated strong product knowledge, helping customers select frames and lenses that suited their needs, which contributed to a positive shopping experience.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences, particularly regarding communication and service quality during specific visits.
Convenience
Customers valued the ease of making appointments online and the quick turnaround for services, making it a convenient choice for eyewear needs.
- SGS GNov 12, 20255.0Christian was amazing. He was very knowledgeable and very courteous. He was was patient and helpful. We highly recommend.
- HHHaywardNov 8, 20255.0Got referred by Sunglass Hut to visit LC for a repair , and Gilberto was very kind in helping me out repairing the sunglasses!
- ACAngel ChavezOct 31, 20255.0Great friendly service! I bought my glasses at an another location and asked this one if they could tighten my glasses and it wasn’t a problem at all!
- RARuben AparicioOct 27, 20255.0I recommend LensCrafers. They were very professional and answered my questions. Very easy to set up an appointment online and set it up the day before. This is the second time I have gone there. With my busy schedule, it works great for me. I get the same treatment and procedures as I did when I went to my regular doctor.
- TGTyler GroftOct 26, 20255.0Mr. Gilberto is your best bet for an excellent customer service experience. He is professional and extremely knowledgeable. See Mr. Gilberto for app your eyewear needs!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and many more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an appointment online via LensCrafters' booking link or by contacting the store directly.
What are LensCrafters' operating hours?
LensCrafters is open Monday to Thursday from 9:30 AM to 8:00 PM, Friday and Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses or contact lenses, and any questions you may have for the optometrist.
What nearby stores can I visit while at North Star Mall?
Nearby you can visit stores such as Bare Escentuals for beauty supplies, Marciano for women's clothing, and Sunglass Hut for eyewear.
Where can I find other eyewear stores near LensCrafters at North Star Mall?
Nearby eyewear options include Sunglass Hut and Oakley, both located conveniently at North Star Mall.
Are there dining options near LensCrafters at North Star Mall?
Yes, you can visit Teavana for tea or Pretzelmaker for desserts near LensCrafters in North Star Mall.
Does LensCrafters provide in-store pickup for products?
Yes, LensCrafters offers in-store pickup services for your convenience.