KEDPLASMA San Antonio Commerce

4.0
276 reviews

About

Blood Bank
At KEDPLASMA San Antonio Commerce, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA San Antonio Commerce
4861 W. Commerce St, San Antonio, TX
78237, United States

Hours

Reviews

4.0
276 reviews
5 stars
196
4 stars
9
3 stars
8
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some employees like Sabrina and Amanda receive high praise for their professionalism and kindness, others are criticized for rudeness and lack of skill.

Wait Times

Many customers report long wait times for check-in and donation, often citing understaffing as a major issue.

Cleanliness

The facility is generally described as clean, with some customers appreciating the hygiene practices, although there are complaints about inconsistent glove changing.

Customer Experience

While some donors have positive experiences and feel welcomed, others report feeling uncomfortable or mistreated by certain staff members.

Payment Issues

Several reviews mention problems with payment processing, including delays in receiving compensation for donations.
  • PP
    penelope
    6 days ago
    1.0
    I keep trying to call about what time a new donor should go because I know most places don't take after a certain time but I've been hung up on and ignored . I don't think that's professional at all.
  • LR
    Latonya Richard
    Nov 4, 2025
    5.0
    It is a hit and miss on the time not their fault really but overall I love it
  • RR
    Ricardo Romero
    Oct 29, 2025
    5.0
    Amazing service very helpful treated with much respect 🙌🏼.. thnx to Celeste! Damian seaira gabby gaben… the dream team there 🗣️💪🏽
  • BA
    Brianna Altamirez
    Oct 28, 2025
    1.0
    Today I came in to see if I should donate , honestly the place was very not welcoming with that lady in the front it’s no wonder the place seemed to not have much foot traffic , she probably runs everyone off. She is weird and needs to stop making people feel uncomfortable. Do better yall
  • MB
    Major Buttkiss
    Oct 24, 2025
    5.0
    I've been to a lot of plasma donation sites...kedplasma is all around great. The people are courteous and it is a short wait to get there and go. Also, I must mention, "rissa", my phlebotomist that took care of me for my donation... She is by far, the most precise and most pain free "stick" in the place. Though everyone is great, if I could, I'd request her for the accuracy and with free donation. Pure skill and excellence.

Frequently Asked Questions About KEDPLASMA San Antonio Commerce

What is KEDPLASMA San Antonio Commerce and what services do they provide?

KEDPLASMA San Antonio Commerce is a plasma donation center that collects high-quality plasma used to make life-saving therapies.

What are the operating hours of KEDPLASMA San Antonio Commerce?

They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.