Business Details
About
Blood BankBPL Plasma
At KEDPLASMA San Antonio, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.
Location
Hours
Reviews
4.0
839 reviews
5 stars
567
4 stars
75
3 stars
24
2 stars
16
1 star
157
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the kindness and professionalism of individual staff members, there were numerous complaints about rudeness and poor service from some employees.
Wait Times
Customers frequently reported long wait times for both check-in and donation processes, often exceeding several hours, which led to frustration.
Management Issues
Several reviews highlighted dissatisfaction with management, citing understaffing and poor organization as contributing factors to the negative experiences.
Cleanliness and Environment
The facility was noted for being clean and well-organized, although some customers experienced issues with equipment malfunctions.
Inconsistency in Service
There were mixed reviews regarding the donation process, with some donors experiencing smooth visits while others faced significant delays and complications.
- IAivana amayaDec 20, 20255.0Love the place I am in and out on rare occasion it maybe a lil long but not every time
- BCBlake CrumpDec 19, 20255.0Ruben is a very nice guy he helped me to go get some gas a couple of days and I very appreciate that
- TTT24Dec 17, 20255.0Kedplasma is very welcoming. Ms Sylvia and Ms Teresa were kind and helpful and they got us through the registration process very quickly although we could not donate. I misunderstood one of the screening techs (Ashley) during the process yet she was very classy about it, so I really appreciate her decorum and she couldn't have been more professional. There was a brown-skinned young lady with a single braided ponytail (I didn't catch her name) but she was very skilled at finding vein placement that was hard to see for some so hopefully we can request her when donating rather than getting stuck repeatedly and bruising. Kedplasma was the cleanest and most organised plasma facility that I've been to. While registering I noticed a line forming at the screening station, I went to the restroom and when I came back out there were only two people left waiting. Seems that the staff are proactive in covering empty screening booths to keep donation traffic from getting out of hand. I would definitely suggest Kedplasma to anyone thinking about donating.
- DVDeborah ValleDec 3, 20255.0Just wanna say Stephany Is a really good worker every time I come in she is always working and staying busy she’s great for this company
- CPCharles PreciadoNov 24, 20251.0So I am a new donor I’ve never donated before, and I didn’t think that my sexuality preference would be an issue with me donating. I went through the whole process pretty much and they had me answer 70 questions and one of the questions asked if “I was a male that slept with other males” and I answered YES because obviously I’m gay! I have no shame in my game and I am open about my sexuality and that sense. when I was doing the physical at the very end of the process before I donated, the nurse told me that I wouldn’t be able to move forward and donate at any of their plasma centers because I answered YES to that question, Where it says if you are a male that’s Sleeps with another male and I answered yes. She also said that I was a high risk to the community because I was gay. I was confused about the whole situation because I didn’t think that would be a problem. I saw gay people working there so that made me feel comfortable but once again I couldn’t donate because of that problem that they had with me. I asked to speak with the manager, and he told me basically that was one of the rules and regulations, and because they share that information with the whole country pretty much that I wasn’t able to donate. He didn’t really care about my concern and he said “ I Was there any other problem you have” I was like no thank you! mind you I have never donated before here in the state of Texas. So just a fair warning if you are gay and go to donate, you probably won’t be able to. Be aware of scammers and fake people.
Frequently Asked Questions About KEDPLASMA San Antonio
Are you open during the COVID 19 lockdown?
Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today
bplplasma.com/find-a-center
How do I become a donor?
Adults between the ages of 18-65 years of age, who weigh at least 110 pounds and are in basic good health are eligible to donate. Come to the center with a state-issued ID, like a driver’s license, proof of your social security number, and proof of your address. You can learn a little more about the new donor process on our site at: https://bplplasma.com/new-donors//
What are the operating hours of KEDPLASMA San Antonio?
KEDPLASMA San Antonio is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Is KEDPLASMA San Antonio open during holidays?
The center is closed on certain holidays, including October 31 and November 1, 2025.
How can I become a plasma donor at KEDPLASMA San Antonio?
Adults aged 18-65, weighing at least 110 pounds and in good health, can donate plasma by bringing a state-issued ID, proof of social security number, and proof of address to the center.
Does KEDPLASMA San Antonio offer services in Spanish?
Yes, the center offers services in Spanish (Nosotros hablamos español).
What is the address and contact information for KEDPLASMA San Antonio?
The address is 1721 S. W.W. White Road, Suite 113, San Antonio, TX 78220. The main phone number is +1 210-202-1002, and the email is sanantonio@bplgroup.com.
What types of plasma does KEDPLASMA San Antonio collect?
The center collects high-quality blood plasma, including convalescent plasma, for life-saving therapies.
Are there other BPL Plasma centers nearby?
Yes, several BPL Plasma locations are nearby, offering convenient options if you want to donate plasma in the San Antonio area.
What nearby services can I use before or after donating plasma at KEDPLASMA San Antonio?
You can visit nearby places like UPS Authorized Shipping Outlet for shipping needs, Planet Fitness for a workout, or Mr Ceni Your Barber for grooming services.
Are there nearby pharmacies or health-related services near KEDPLASMA San Antonio?
Yes, Hit The Stage Pharmacy and several optometrists like Anthony L. Webb and Vision Source are close by for any health-related needs.
Where can I find more information or updates about KEDPLASMA San Antonio online?
Visit their website at https://www.kedplasma.us/kedplasma-donation-centers/san-antonio-tx/ or their Facebook page at https://www.facebook.com/199241914208616 for updates and more information.