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Brand Certified

H-E-B Pharmacy

3.8
(58 reviews)

Business Details

9255 FM 471 West, San Antonio, TX
78251, United States
(210) 680-2958
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 9255 FM 471 West in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
9255 FM 471 West, San Antonio, TX
78251, United States

Hours

Reviews

3.8
58 reviews
5 stars
34
4 stars
7
3 stars
1
2 stars
3
1 star
13
  • RM
    Raphael Morales
    2 days ago
    1.0
    The people here are so incompetent and slow it really worries me that they handle people’s medication’s
  • CW
    Curtis Wisniewski
    2 days ago
    5.0
    They are just amazing. They remember my name and that fact that I had to be at work. So they made it a point to hurry for me. Awesome service.
  • KC
    Karen Chatland
    Dec 26, 2025
    5.0
    Great customer service. Always call when order is ready.
  • ST
    Sassy T
    Nov 26, 2025
    5.0
    HEB is always my first choice for just about anything for my household needs.
  • AA
    Alaska Alexander
    Nov 19, 2025
    1.0
    I’ve never dealt with a more disrespectful pharmacy, both over the phone and in person. When I called earlier, the woman on the phone talked to me like I was dumb and actually raised her voice, saying “It’s a controlled substance so this has to be done!” She acted irritated that I even asked a question, as if patients are supposed to know pharmacy laws. Verifying medication is their job — not something a patient should be scolded for. Then when we arrived to pick up the prescription, the behavior was just as bad. I went to the window and said, “I’m here to pick up a prescription, the pick-up code is…” and before I could finish, Carlos snapped, “I didn’t ask for it yet.” I apologized, and literally a second later he asked, “What’s the code?” Multiple employees stared at me with weird, judgmental looks the entire time. When we asked if we needed to sign anything at the end, he completely ignored us and walked away. No acknowledgment, no basic courtesy, nothing. This pharmacy is incredibly rude, unprofessional, and judgmental — especially toward people picking up anxiety medication. I will not be returning, and I wouldn’t recommend this location to anyone

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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