Business Details
About
Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 9255 FM 471 West in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
52 reviews
5 stars
29
4 stars
7
3 stars
1
2 stars
3
1 star
12
- AAAlaska Alexander5 days ago1.0I’ve never dealt with a more disrespectful pharmacy, both over the phone and in person. When I called earlier, the woman on the phone talked to me like I was dumb and actually raised her voice, saying “It’s a controlled substance so this has to be done!” She acted irritated that I even asked a question, as if patients are supposed to know pharmacy laws. Verifying medication is their job — not something a patient should be scolded for. Then when we arrived to pick up the prescription, the behavior was just as bad. I went to the window and said, “I’m here to pick up a prescription, the pick-up code is…” and before I could finish, Carlos snapped, “I didn’t ask for it yet.” I apologized, and literally a second later he asked, “What’s the code?” Multiple employees stared at me with weird, judgmental looks the entire time. When we asked if we needed to sign anything at the end, he completely ignored us and walked away. No acknowledgment, no basic courtesy, nothing. This pharmacy is incredibly rude, unprofessional, and judgmental — especially toward people picking up anxiety medication. I will not be returning, and I wouldn’t recommend this location to anyone
- ABAdam BurkettSep 24, 20251.0Person answered phone asking "how can i help you" immediately places me on hold and never came back to me. I hung up after 15 minutes. I just wanted to check on my new prescription since i don't have a rx number yet. Customer service is awful.
- JJJohnny JJul 31, 20255.0The people are the reason it's the only pharmacy I go to. They go above and beyond. And are always looking out for me and my Family's Health
- JHJessica HernandezOct 22, 20221.0The wait time is ridiculous. I’m in the drive through and it’s 9:10 in the morning and I’m still waiting. The whole staff sees me but no one comes to help.
Frequently Asked Questions About H-E-B Pharmacy
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
Where is H-E-B Pharmacy located?
H-E-B Pharmacy is located at 9255 FM 471 West, San Antonio, TX 78251, United States.
What are the operating hours of H-E-B Pharmacy?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccines and do they accept walk-ins?
Yes, H-E-B Pharmacy provides COVID-19 vaccines and accepts both walk-ins and appointments for these vaccines.
What payment methods are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Visa, MasterCard, Discover, cash, check, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does H-E-B Pharmacy offer delivery services for medications?
Yes, H-E-B Pharmacy offers delivery services for medications.
How can I find more information about H-E-B Pharmacy services online?
You can view all H-E-B Pharmacy services on their website at https://www.heb.com/pharmacy/common/landing.
What are some nearby points of interest around H-E-B Pharmacy?
Nearby points of interest include the H-E-B supermarket, Coin Cloud Bitcoin ATM, Redbox kiosk, Western Union, and Generations Federal Credit Union.
Are there financial services near H-E-B Pharmacy for convenient banking?
Yes, Generations Federal Credit Union and Chase Bank are located near H-E-B Pharmacy for your banking needs.
Where can I find nearby health and medical services from H-E-B Pharmacy?
Nearby health services include Gies Family Dental, WellMed at Grissom public health clinic, and Ramirez Horacio R MD family practice doctor.
What other retail and service options are available close to H-E-B Pharmacy?
Near H-E-B Pharmacy you can find Rent-A-Center furniture rental, Palace Nails salon, Fresh Headz Barbershop, Auto Key San Antonio locksmith, and Dollar Tree discount store.