H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2929 Thousand Oaks in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
HEB in its totality has great customer service, however, there is something wrong with the customer service at the pharmacy at this location. I am not sure if his lack of training that is a problem or if HEB is desperate for people to work in the pharmacy and, as a consequence, they hire people that have attitudes. These employees, without constant observation by managers, display those attitudes to some of the most vulnerable people in San Antonio.
I have had problems with a young man who gives me sarcastic responses ("your doctor doesn't work here" or "I just said that") from an older gentleman with a white beard who barely acknowledges me and simply says "date of birth" and sends out the medication doesn't tell me to sign anything doesn't do anything just leaves me hanging there. He never returns.
Yes I do know what the process of signing for medication although is it really that demanding for him to come back and say thank you for coming to HEB thank you for spending your time and money at our pharmacy. No, he would rather just ignore me and not say thank you and not show appreciation that I am helping provide income for himself and his family.
I hope HEB does better at this location especially when it comes to the pharmacy. Something needs to change because these people have attitudes and they are unforgiving if you make them work too hard or if you ask too many questions they will remember you and they will punish you with attitude every time you see them.
AS
arul seth
Oct 13, 2025
5.0
Incredibly accommodating and kind staff. I’ve been going here for upwards of a year and it’s hands down one of the best pharmacies I’ve been to.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy at 2929 Thousand Oaks in San Antonio?
H-E-B Pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 and flu vaccines without an appointment?
Yes, H-E-B Pharmacy accepts walk-ins for COVID-19 and flu vaccines, though appointments are also available.
Where can I find updated information about COVID-19 vaccines from H-E-B Pharmacy?
The latest H-E-B Pharmacy vaccine information can be found at https://vaccine.heb.com/
What payment options are accepted at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Discover, Mastercard, Visa, cash, checks, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payment methods.
Does H-E-B Pharmacy provide prescription delivery services?
Yes, delivery service is available for prescriptions at H-E-B Pharmacy.
What types of health and pharmacy services are available at H-E-B Pharmacy?
H-E-B Pharmacy offers routine childhood and adult immunizations, including COVID-19 vaccines, and provides medicines, medical equipment, first aid supplies, and optical goods such as contact lenses and optometry services.
Where can I learn more about all services offered by H-E-B Pharmacy?
More information about H-E-B Pharmacy services can be found at https://www.heb.com/pharmacy/common/landing
Are there any nearby supermarkets or shopping centers close to H-E-B Pharmacy?
Yes, the Thousand Oaks Shopping Center and H-E-B Supermarket are nearby, which allows for convenient combined shopping and pharmacy visits.
What nearby services can customers access around H-E-B Pharmacy at Thousand Oaks?
Customers can access services such as Western Union for money transfers, Blue Rhino Propane Exchange, beauty salons like Diamondšplace Beauty Bar and Dariela hair and makeup studio, as well as urgent care at MedPost Urgent Care.
Are there any food options near H-E-B Pharmacy that customers might enjoy before or after their visit?
Yes, Taco Cabana, a Tex-Mex restaurant, is nearby for convenient dining options around your pharmacy visit.