H-E-B Pharmacy

Reviews

• MV

  Marco Villanueva

  Jan 12, 2026
  1.0
  I absolutely love H-E-B, and have had a smooth time picking up my meds from them until today. I was “helped” by Sylvia E, at first she said they don’t take VA card insurance but the clerk next to her clarified to her that they did. She seemed bothered to have to go the extra steps, and only got one of my meds covered. I NEVER, pay for meds since the Veterans Affairs pays for it all, anywho I ended up paying because of lack on training. She told me I could just take the one covered or pay for the rest, I’m sick of course I paid for the meds! I called the VA right after and they informed me she must of been using the wrong group number and that I shouldn’t have paid anything! I can only imagine how many other VETERANS have suffered the same fate and had to pay for their meds due to the lack of training of the cashiers. Please do better or I’d really reconsider being an in network pharmacy with the VA since you guys don’t know how to process them correctly.
• SS

  Sally Spears

  Dec 24, 2025
  5.0
  Omgosh Charles is the kindest... Merry Christmas sir
• SM

  Silvia Martinez

  Dec 17, 2025
  5.0
  The pharmacy group they are very respectful and they give fast service. They are very professional.
• LP

  Lavon Price

  Dec 15, 2025
  5.0
  Everyone is so friendly
• HK

  hannah keith

  Oct 21, 2025
  1.0
  I had surgery a week ago and had some questions about a gel cream for my eyes. When I went to the pharmacy, the staff member went to get the pharmacist to speak with me. As soon as the pharmacist saw me, she gave me an unpleasant look, as if I were inconveniencing her. She was very rude when I asked whether it was safe to apply the gel in my eye and over the stitches that were just removed today. She never gave me a clear answer, and now I’m afraid to use it on my incisions or near my eyes. She was an older white woman, blonde hair, ponytail with blue or light eyes.... I didn’t catch her name because I was so upset and left. The last thing I need after a procedure and while in pain is to be treated that way. I am shocked with the way she looked and spoke to me.

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