H-E-B Pharmacy

3.2
72 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 24165 I-H 10 West in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
24165 I-H 10 West, San Antonio, TX
78257, United States

Hours

Reviews

3.2
72 reviews
5 stars
37
4 stars
0
3 stars
3
2 stars
4
1 star
28
  • LH
    Lauren Hames
    6 days ago
    1.0
    Their customer service is lacking. Their wait times are obnoxious and they are not considerate of the customer. Very disappointing since I love heb
  • BB
    Becca
    Dec 30, 2025
    1.0
    Should give Kaitlyn some sympathy training. When she told me it would be 30-40 minutes and I preceded to wait in my car for 2+ hours with a 102 fever to not even get a notification or call as she said I would so I finally just went back to the window to find it ready- all I said was “that was really frustrating that you told me it would be 30-40 minutes and I’ve been sitting here for 2 hours”… keep in mine I have hardly a voice due to being sick so it’s impossible that I yelled and frankly don’t have the energy to be rude…and she immediately blew me off, snarkily said “yeah sorry” and turned the microphone off. Hopefully she was just having a bad day or maybe she should not be working with sick people.
  • MM
    Matt Muehlstein
    Dec 14, 2025
    5.0
    Great customer service. Claudia and Alex are fantastic
  • MH
    Mara Hall
    Nov 14, 2025
    5.0
    Anything you need they've got it everyone is always willing to help
  • BS
    Barrett Squires
    Oct 31, 2025
    5.0
    Had an issue with insurance. Kaitlyn made the change and went above and beyond contacting the insurance company. She followed up a little while later calling me to let me know that she was still working on this and that they were still waiting on a decision from the insurance company. She offerred excellent service.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis