Location.com logo
Brand Certified

H-E-B Pharmacy

3.6
(35 reviews)

Business Details

999 East Basse Road, San Antonio, TX
78209, United States
(210) 822-0270
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 999 East Basse Road in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
999 East Basse Road, San Antonio, TX
78209, United States

Hours

Reviews

3.6
35 reviews
5 stars
22
4 stars
0
3 stars
1
2 stars
2
1 star
10
  • TD
    Thalia Davila
    Jan 26, 2026
    5.0
    I just want to say I have always had a great experience but this last time was beyond. Jordan, I hope you get this message because i want to personally thank you. My insurance has decided to no longer cover my prescription. Jordan went above and beyond with helping me with the doctors office and getting me codes for discounts. Saves me so much money and hassle. Thank you so much for all you did.
  • OS
    ocean sur
    Nov 20, 2025
    1.0
    Unfortunately, the people in the pharmacy have a big chip on their shoulder and behave as though they’re doing you a massive favor by attending to you. The attitude is terrible, and more than once when calling for some assistance if they just don’t feel like helping, they just hang up on you without a word. If you have another pharmacy that you can go to, I highly recommend you go there so that your day does not get spoiled by these folks
  • JP
    Josh Paveglio
    Oct 18, 2025
    3.0
    Called at 5:55 when they close at 6 to let them know I was coming for my prescription just before close and they don’t even answer the phone… Not to mention they obviously weren’t here when I walked up at 5:59.
  • HM
    Hammer Mann
    Oct 7, 2025
    1.0
    Terrible experience for a big chain pharmacy. I called to verify the last walk in for flu vaccinations and arrived well before that time and was told they "got too busy today" and refused to administer any more vaccines. If this is the case I should tell my employer it got too busy and I can't work anymore. They were not busy and the employees were standing around in the pharmacy. HEB needs to do better.
  • DS
    Dev San
    Jun 5, 2023
    5.0
    I see all these negative reviews and I am a bit floored. I have used this pharmacy for three years and have never had a bad experience. I don't ever come across a bad rep. You can tell sometimes they are flustered and overwhelmed but I feel they do a great job. I have always received great customer service here. The pharmacist is always very helpful. I call and someone always answers and they never give me an attitude. I will always use this pharmacy.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others