H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 999 East Basse Road in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Unfortunately, the people in the pharmacy have a big chip on their shoulder and behave as though they’re doing you a massive favor by attending to you. The attitude is terrible, and more than once when calling for some assistance if they just don’t feel like helping, they just hang up on you without a word. If you have another pharmacy that you can go to, I highly recommend you go there so that your day does not get spoiled by these folks
JP
Josh Paveglio
Oct 18, 2025
3.0
Called at 5:55 when they close at 6 to let them know I was coming for my prescription just before close and they don’t even answer the phone… Not to mention they obviously weren’t here when I walked up at 5:59.
HM
Hammer Mann
Oct 7, 2025
1.0
Terrible experience for a big chain pharmacy. I called to verify the last walk in for flu vaccinations and arrived well before that time and was told they "got too busy today" and refused to administer any more vaccines. If this is the case I should tell my employer it got too busy and I can't work anymore. They were not busy and the employees were standing around in the pharmacy. HEB needs to do better.
AG
Andi Gouger
Jul 16, 2025
1.0
The absolute rudest male tech I have ever experienced. I said “Thank you!” and he says “Yeah.” Not HEB standards AT ALL. He needs to go.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the regular in-store hours for H-E-B Pharmacy at 999 East Basse Road?
The pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
When is the drive-through service available at H-E-B Pharmacy?
Drive-through hours are Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy require appointments for COVID-19 and flu vaccinations?
No, COVID-19 and flu vaccines are available on both a walk-in and appointment basis at H-E-B Pharmacy.
Where can I find the latest COVID-19 vaccine information for H-E-B Pharmacy?
Latest information can be found at https://vaccine.heb.com/, which includes current vaccine phases and answers to common questions.
What payment methods does H-E-B Pharmacy accept?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery and in-store pickup services?
Yes, the pharmacy provides both delivery and in-store pickup services for your convenience.
Are there nearby places to visit before or after my visit to H-E-B Pharmacy?
Yes, nearby you can visit Nikki's Swirl Shoppe for ice cream, The Shops at Lincoln Heights for shopping, and Koko Fitclub Alamo Heights if you want to work out.
How can nearby establishments complement my visit to H-E-B Pharmacy?
You can pick up pet supplies at Pet Works, get beauty treatments at NubieNails or Waxed Off, or grab a sweet treat at The Ultimate Cheesecake Bakery nearby.
Is parking available at H-E-B Pharmacy and how easy is it to access?
Yes, free parking is available on-site, making it convenient to visit the pharmacy especially when driving.
What are the categories of products and services offered at H-E-B Pharmacy?
H-E-B Pharmacy offers medicines, medical equipment and supplies, first aid supplies, contact lenses, optometry and optical goods.