H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 6818 South Zarzamora in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
This H-E-B Pharmacy has absolutely no respect for people. Every time I arrange for my medications to be ready, they never are. It’s frustrating and unacceptable, especially when you’re sick and depending on your prescriptions. The staff constantly have rude or unwelcoming attitudes — stank faces and zero compassion for the customers they’re supposed to help. Horrible customer service overall, and definitely not what you’d expect from a place meant to care for people’s health.
RR
Rosa
Sep 21, 2025
1.0
Yo no le daría ninguna estrella a este lugar fui a recojer las medicinas de mi nieto el día de hoy domingo y yo no sabía que cierran a las 5:00 pm y llegué eran las 5:00 pm y le pregunté a la muchacha ya van a cerrar y me contestó con mucha actitud dijo Si señora todavía tenían levantada la cortina la verdad para mí la mejor tienda era HEB pero definitivamente ahora pienso lo contrario debían entrenar a sus empleados el trato que le dan a los clientes y pienso que si me hubieran atendido yo creo que no se iban a tardar ni dos minutos en atenderme respetuosamente digo esto para que pongan más atención con sus empleados.
MM
Melissa
Sep 9, 2025
1.0
Would not even give this place a star. Went today and was treated so poorly by these 2 workers. They were talking to eachother about my cream being wrong. And that the floating pharmacist didn’t do it right.. then when I asked she said oh they are fixing it then they begin to speak Spanish. I thought that was so rude the lady never spoke to me just to the other girl. Then when I asked they would laugh and talk I. Spanish to eachother. I called to speak to the manager he just brushed me off and was just as rude! I thought H‑E‑B was a top place with good employees not this one!
EH
Ezra H
Jun 16, 2025
1.0
This pharmacy team always has a terrible attitude and approach to caring for customers. I’ve been on hold multiple times only to be hung up on immediately just to get rid of a call waiting. Heb do better your customers will not stay.
Update: I will say Brian, with the pharmacy team got my issue resolved expeditiously and Is a rarity at this pharmacy and its team. I hope leadership will reflect on these things.
CH
Charlie Hernandez
Feb 17, 2023
1.0
So I called to see if my Mothers medication were ready for pick up I asked the young lady which medication were available I didn’t hear her so I asked politely can u repeat them and she had the audacity and rudeness to tell me I Already told u what they were I almost fell out of my chair I have never been attending or spiking to by an HEB Pharmacy staff like this you all need to send the young lady to etiquette school I hope someone address this issue
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours for H-E-B Pharmacy at 6818 South Zarzamora?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy accept walk-in customers for COVID-19 and flu vaccines?
Yes, H-E-B Pharmacy offers COVID-19 and flu vaccines on both a walk-in and appointment basis.
Where can I find the latest information about COVID-19 vaccines at H-E-B Pharmacy?
You can visit https://vaccine.heb.com/ for the latest news, vaccine phases, and answers to frequently asked questions about COVID-19 vaccines at H-E-B Pharmacy.
What payment options are available at H-E-B Pharmacy in San Antonio?
H-E-B Pharmacy accepts American Express, Mastercard, Visa, Discover, cash, check, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does H-E-B Pharmacy offer delivery or pickup services?
Yes, H-E-B Pharmacy provides delivery services and also supports in-store pickup, although it does not currently offer curbside pickup.
What types of pharmacy and medical products can I find at H-E-B Pharmacy?
H-E-B Pharmacy offers medicines (both patent and proprietary), medical equipment and supplies, first aid supplies, contact lenses, optical goods, and services from optometrists and opticians.
Which nearby places can I visit after shopping at H-E-B Pharmacy on South Zarzamora?
Nearby you can find places like Flaming Bird By H-E-B, a chicken restaurant, T-Good's Shaved Ice for desserts, and Paraiso De Mexico, an ice cream shop and cafe, perfect for grabbing a bite after your pharmacy visit.
Are there financial services close to H-E-B Pharmacy?
Yes, near H-E-B Pharmacy you will find financial services like First National Bank, First Convenience Bank, Western Union for money transfers, and Coin Cloud Bitcoin ATM for currency exchange.
Is there a convenient grocery or supermarket option near H-E-B Pharmacy at South Zarzamora?
Yes, H-E-B plus and H-E-B Curbside Pickup & Grocery are nearby, offering convenient options for grocery shopping alongside your pharmacy visit.
How can I contact H-E-B Pharmacy for inquiries or prescriptions?
You can call H-E-B Pharmacy at +1 210-927-4596 or send a fax to +1 210-923-4869 for any inquiries or prescription orders.