Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Multiple reviews highlighted significant cleanliness issues, including dirty locker rooms, mold, and unkempt facilities.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and lack of attention.
Facility Maintenance
Customers reported outdated and broken equipment, as well as poorly maintained amenities like saunas and locker rooms.
Membership Value
Many members expressed dissatisfaction with the value of their membership, citing the removal of amenities like basketball courts and the high cost relative to the gym's condition.
Safety Concerns
Several reviews raised concerns about safety and security, including theft incidents and inappropriate behavior in locker room areas.
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Kris Laguana
Dec 26, 2025
5.0
One of the only Gold’s Gym locations in all of San Antonio that actually has towel service, sauna and steam room.
Equipment is hardly ever down, and when it is, it’s repaired immediately.
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Jay Pray
Dec 10, 2025
5.0
Great Facility. Friendly staff. Bummer that they have zero basketball rims. That excludes so many of us hoppers. Provides amenities like clean towels, hot showers, shampoo, conditioner, blow dryers, etc. Overall, a very big complex. Good price and it includes all Gold's gym except medical center location.
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K H
Dec 9, 2025
5.0
Gym is everything I've been looking for..finally! Yay! ..and Alex at the front desk is absolutely wonderful! Made my 1st day welcome double the awesomeness!!
Thanks, Alex..my Bay Area Code gym guy! Hella cool haha
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exalt
Dec 8, 2025
1.0
sent me to debt collectors after i have been trying to cancel my membership for 6 months
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Brett Wiley
Oct 31, 2025
1.0
The gym is poorly maintained. The hot tub is always down and when it's down it takes forever to come back up. The locker room needs an entire renovation. The equipment is outdated on the machines. In 2025 you should have more than one leg and hamstring extension. I go here all different times of the day and nobody plays pickle ball. Im canceling and going to another gym.