Gold's Gym San Antonio Fiesta Trails

3.5
460 reviews
Gold's Gym | Free Weights

About

Fitness CenterFitness ClassesPersonal TrainerWeight Training CenterExercise Equipment StoreBasketball CourtSwimming FacilityDay Care CenterJuice ShopYoga Studio
Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.

Details

  • Wheelchair accessible entranceAvailable

Location

Gold's Gym San Antonio Fiesta Trails
12481 West IH-10, San Antonio, TX
78230, United States

Hours

Reviews

3.5
460 reviews
5 stars
217
4 stars
57
3 stars
41
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning specific team members for their excellent service.

Cleanliness Issues

Several reviews highlighted ongoing cleanliness problems, particularly in the restrooms and locker rooms, with reports of dirty equipment and unpleasant odors.

Equipment Condition

Customers expressed dissatisfaction with the outdated and poorly maintained equipment, noting issues such as rust, broken machines, and a lack of necessary updates.

Management Concerns

There were complaints about management's responsiveness and professionalism, particularly regarding membership cancellations and customer service experiences.

Atmosphere and Environment

While some enjoyed the gym's atmosphere and community feel, others noted issues with overcrowding and excessively loud music, which detracted from their workout experience.
  • NG
    Nicolette Guillen
    Nov 12, 2025
    1.0
    If I could give zero stars I would. Complete scam in how they’re constantly changing “company policy” for cancelling membership. Make it damn near impossible and why I won’t be returning.
  • RM
    Ram “DAMN!!!” Malkovich
    Oct 4, 2025
    1.0
    I Love this location the manager is amazing but the small tiny girl has a habit of allowing his 2 latins friends in for free ALL the time. THEY ARE NEVER CHECKED IN they will chat for 5 minutes as if no one is watching. This has been going on for a year already. This is rude and disrespectful for those of us who pay full fees. FOR STAFF TO ALLOW THEIR FREINDS FOR FREE... UPDATE! 11/2/2025 at 2pm It's unfortunate that the staff keeps allowing the same two latin guys in for free...yet we all have to pay. This time it was allowed by staff named Nichel... I would understand if they needed help but they both drive a blue Tesla...and can't afford a membership...so they are allowed in for free....Bad!
  • MR
    Matthew Randolph
    Sep 27, 2025
    3.0
    I have requested SEVERAL times to cancel after a work injury and now matter how many times I call, send the cancel request online, no matter what I do they still charge me even after I have been told "you no longer will be charged." Everyone BEWARE of this location. As far as my workout experience it was okay on some days. The workout equipment was sometimes dirty and quite often there was a weird smell around the men's lockeroom. I have been to other gold's gym locations and the men's lockeroom was nowhere near as AWFUL as this location at Fiesta Trails. Management here at this gym and the owner should be ashamed how difficult it is to get any communication out to cancel or to stop people from recording on the gym floor. It is clearly stated in the rules to NEVER record on the gym floor. There is a sign for not recording yet I still see people filming for "content" and not for working out purposes. I'm tired of being harassed by gym members and management alike. UPDATE: I was able to get in contact with the General Manager and was able to get my membership cancelled finally from the date I requested. I was also reimbursed for the renewal of my membership that I did not consent to. The general manager was very nice and also informed me that the person I spoke to prior posed as him was let go for doing actions such as that. As far as canceling a membership none of my requests that I sent online through the gold's gym website was never recieved by the system, even though you get a confirmation email stating that it did. If you sent one online you can bring it to the gym and the front desk will take care of the rest. There is a new law starting next year that gyms will have to offer an online option to cancel but for now if you need to cancel do it in person. Thank you again to the General Manager for setting everything straight. He was very honest, professional, and honored my cancel request.
  • DV
    Diego Velasco
    Sep 23, 2025
    5.0
    Love this Gold’s location, over the past 3 years Ive seen a bunch of team members and the staff have all been exceptional. These guys do extremely well maintaining a good attitude and great customer service. I have no bad things to say about any of them. My only gripe is with what I assume is upper management or corporate. It appears they made the decision to get rid of the Hammer Strength Incline Chest Press. I know it was old but they didn’t replace it and instead added a second, albeit newer, Hammer Strength Chest Press. I hope they follow through with getting us an Incline Plate loaded Chest Press even if it’s just the old Hammer Strength one they got rid of. This of course is out of the hands of the daily operations staff and I don’t fault them for it. In fact the other day I bonded with a team member when I explained that I was bummed that they got rid of this machine. He explained he was just as a bummed and I was reminded how much I like all the staff here.
  • BB
    Brock
    Sep 12, 2025
    5.0
    Love everyone here. Been a member since 07 and coming here years, besides the covid break. It’s basically my home and family. I could go on and on about how I like Raul and all the people who work here. I am extremely thankful for this gym and everyone there. I am very busy during the day and while I miss when the gym was open later, it’s right by my place and very convenient and I appreciate all they do for me. This gym reminds me of my old gym and the classic Gold’s feel. I hope it stays that way. Has good equipment. All new cardio equipment upstairs, for the people who come to the gym once, who cried on reviews that the old ones, that worked perfectly well, had a little rust on them. You can sleep well now cause the entire upstairs is brand new equipment. So come check it out. Also remember, newer doesn’t always equal better when it comes to workout equipment. Sometimes if it’s old and not broke, don’t fix it. But folks who care about everything being new and shiny will be happy, and the equipment works great. Lot of good equipment and free weights on the floor. Some new equipment as well. Everything you need for a good workout. One thing, I feel I have no one to listen to me and I noticed a recent review saying the same thing so decided to pile on. Great gym, but music is so loud it gives you a headache, triggers PTSD, can’t hear my own music ever, or the person talking right next to me. Definitely needs to be kicked down several notches. I don’t want to complain about it for the twentieth time but they say corporate wants it that way so there’s no one to listen to you about it. 5 stars for the gym and people though. Music is unbearably loud however. Would love to hear my own music from time to time. Previous Gold’s Gym in Corpus Christi wasn’t this loud. Another one of my opinions as an experienced Gold’s gym member. A lot of good equipment on the floor was recently replaced as well, because a different golds closed, although they all worked well and didn’t need to be replaced. None of it affects me too much. Luckily they left a couple of the old epic benches, which are thicker and higher quality. I know a few people who don’t like the new benches. I feel some of the replacements were done without thought, but most of the equipment is the same or similar to what was replaced so no big deal. Once again, you have all the equipment you need here. I just get used to my favorite equipment. The replacement that affects me the most is the weighted ab crunch machine. We had a Nautilus which was goated, replaced with a rocit hoist which is nonergonomic, one size fits all with no height adjustment, hurts your back. Forces you to grip handle bars with no elbow rest, so you use more arms than abs with a nonergonomic movement. Although, this can be replaced with standing cable crunches or decline sit ups. So while some replacements seemed done just for the heck of it, most of the good equipment was retained or replaced with an equal model of a darker color, so no big deal. Couple other things replaced but once again, no big deal. Just my opinions on some of the equipment changes. Some of them I like. Hoist rocit machines aren’t quite my style but others like them. I do like the new hamstring curl, but glad we kept the other one behind it and the old quad extension. The only additional equipment I think this gym could benefit from is some different hammer strength plate loaded chest machines. The ones we have just don’t hit the chest at quite the right angle in my opinion. Although that’s just my opinion, plenty of people use them and like them. I recommend this gym to everyone, beginners and experienced alike. Ask us anything, family atmosphere. Would be nice if the extra money we spend over crunch gets us our basketball court back, which is sitting unused, another corporate decision that makes no sense. But if the loud bad music doesn’t drive me out of Gold’s nothing will. Crunch doesn’t have anything better that I’m aware of. I’ll delete the music portion of this review when the music is at a normal level lol.

Frequently Asked Questions About Gold's Gym San Antonio Fiesta Trails

What are the opening hours of Gold's Gym San Antonio Fiesta Trails?

The gym is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.

Where is Gold's Gym San Antonio Fiesta Trails located?

It is located at 12481 West IH-10, San Antonio, TX, 78230, USA.