Gold's Gym San Antonio Culebra

Reviews

• WS

  West Swanson

  Mar 4, 2026
  5.0
  This one is a bit more noisy and full of people. But at least all the racks are in one place. But it's definitely a good place to get a set in
• AJ

  Aisha jones

  Mar 3, 2026
  1.0
  I had a disappointing experience at this location. When I went in, I spoke with a tall Black female staff member at the front desk. The interaction felt dismissive and intimidating over a situation I genuinely was not aware of. Instead of explaining things clearly and professionally, the tone felt unnecessarily harsh and unwelcoming. As a paying member, I expect respectful communication and basic customer service. Unfortunately, this experience made me uncomfortable, and I will be changing gym locations. I hope management addresses how members are spoken to so others don’t have a similar experience.
• MM

  motomonk

  Jan 23, 2026
  1.0
  Terrible customer service at times especially with and machines being down for weeks. I noticed broken glass in the parking lots and confirmed with the front that its due to vehicle break-ins. The pricing jumped from $20 to 32 due to the sale being over in 2 months because I joined late. Not enough punching bags as one is not enough but nothing is done about it. Ill finish out my contract and make sure to cancel in person because it auto renews month after. People nice and respectful and due take the time to clean machines at times. They don't throw weights around or sit doing nothings for too long. I cant comment on the pool or lockers as I don't use them. I did mention the issues with the manager but it did nothing and offered excuses. She wouldn't honor the old price of $20.
• ES

  estee sadsad

  Jan 21, 2026
  1.0
  Cycle room air condition has been down for months and the management don’t care. Poor ventilation and oxygen. Raised this concern to the manager Mr Martinez and he threatened to remove my membership. He said he has no control, total lack of accountability and no concern. Poor management, poor service.
• MH

  Marcus Hale

  Jan 12, 2026
  1.0
  Half the machines are either broken or missing parts, Bathrooms that look like the haven’t been cleaned in weeks and staff is unhelpful and not friendly, looks annoyed when you ask questions and I’ve witnessed employees more focused on their phones than helping members. For how expensive this gym is the service and cleanliness are unacceptable. This location gives Gold’s Gym a bad name, definitely not worth the fifty dollar membership price.

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