Gold's Gym San Antonio Babcock

Reviews

• KK

  Kay Kay

  Nov 6, 2025
  1.0
  This is frustrating the manager is never available there's no such thing as a free trial because I came here once and yeah I'm still being charged and this is very annoying and needs to be attended to
• MM

  Mona

  Nov 6, 2025
  1.0
  Every time I call there's never a supervisor they always tells me she's not in today and I call at multiple different times I went in one day for a free trial and never came back yet they charge my account for the last 8 months after I called multiple times to cancel they still kept charging me
• SP

  Sebastian Perez

  Oct 31, 2025
  5.0
  No es el mejor que he usado pero tiene todo lo necesario
• KG

  Kelly Graham

  Oct 20, 2025
  5.0
  In August 2024, I started a multi-gym membership. After visiting several locations over the past year, the Gold's Gym on Babcok is my favorite! It may not be the newest gym, but it more than makes up for that with it's friendly staff (shout out to Cristi, Andrew, and Brent), it's diverse and welcoming commuity, a spacious workout floor, and some unqiue machines that the other locations don't have. On a personal note, what really keeps me coming back is my personal trainer, Andrew V. I took advantage of my free training session when I signed up, and I've been training with Andrew ever since. His friendly, supportive attitude makes every workout fun, but he also encourages me to push myself. Just so you know, I'm over 50, and Andrew has been very patient with me! He continually creates fresh workouts for me to use, and his knowledge and passion about weighlifting is contagious. If you're considering investing in personal training, I highly recommend Andrew. 😎🏋🏻‍♀️
• CG

  carlos gutierrez

  Sep 4, 2025
  1.0
  I signed up on May 19, 2025, paying a $10 sign-up fee and then $32 a month. Since I was only staying temporarily in San Antonio, I planned to use it for two months and then cancel. What they never told me at sign-up is that there’s also a hidden annual fee of $60 If I had known about that, I would never have joined. The main reason I signed up was because I thought it was a short-term, affordable option. On July 24, I called to cancel and was assured over the phone that I would not be charged again. Later I discovered they had a 30-day notice policy, which nobody mentioned to me. Despite not using the gym since July and no longer even being in the country, they still charged me another $32. So far, I’ve wasted over $150 on a service I did not use. The biggest issue here is the lack of transparency and terrible communication—from hidden annual fees, to misinformation on the phone, to surprise charges. I strongly recommend that anyone considering Gold’s Gym be very cautious. Their policies are not clearly explained, and once they charge you, it’s nearly impossible to get your money back.

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