Business Details
About
Fitness CenterFitness ClassesPersonal TrainerWeight Training CenterExercise Equipment StoreSwimming FacilityDay Care CenterNutritionistYoga Studio
Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Details
- Wheelchair accessible entranceNot available
Location
Gold's Gym San Antonio Alamo Heights
1246 Austin Highway, San Antonio, TX
78209, United States
Hours
Reviews
3.8
477 reviews
5 stars
268
4 stars
66
3 stars
29
2 stars
31
1 star
83
What are people saying?
AI-generated from recent customer reviews
Management Issues
Several reviews highlighted concerns about the management style of Warren, the General Manager, describing him as rude, confrontational, and unprofessional.
Staff Friendliness
Despite management issues, many customers praised the friendliness and helpfulness of the staff, noting a welcoming atmosphere.
Cleanliness and Facilities
The gym is frequently described as clean and well-maintained, with good amenities like a pool, sauna, and steam room, although some issues with equipment and temperature were mentioned.
Community Atmosphere
Many reviews emphasized a strong sense of community among members, with positive interactions and support from both staff and fellow gym-goers.
Membership Concerns
Several customers expressed frustration with membership cancellation processes and billing issues, indicating a need for better customer service in these areas.
- PMPatricia MezaNov 7, 20255.0Great gym! always short staffed though. showers are always clean. very comfortable place.
- IHIsaias HernandezNov 5, 20251.0I went to the Gold’s Gym Alamo Heights location today using a free day pass through Fitness and Direct to try it out. I’ve been to a different Gold’s Gym in the past and was genuinely considering rejoining. That changed immediately after my interaction with Warren, who appears to be the general manager. From the start, the interaction was rude, confrontational, and unprofessional. He questioned why I was there, claiming the system showed I’d been to Gold’s before. I explained it was a completely different location over a year ago, but instead of handling it professionally, his tone was sarcastic, disrespectful, and disingenuous. It was clear he had already made assumptions and wasn’t interested in listening. This type of behavior leaves a terrible impression — especially for someone new walking into the gym for the first time. It honestly makes you question how he treats the employees who work under him. The entire encounter reflects very poorly on the Gold’s Gym brand, and I strongly believe corporate should look into this individual’s conduct. I will never return to this location and recommend anyone considering this gym to go elsewhere. There are plenty of other gyms in San Antonio that actually value professionalism and customer respect — this is not one of them.
- AOAshleigh OrtizOct 28, 20255.0Staff is always friendly and welcoming, they have many personal trainers to choose from with a variety of specialties, but they are all very nice and professional. Warren and Felice are always happy to listen to concerns and answer questions. Issues with machines (though I haven’t had to report any myself) are always quickly fixed. The cable machines NEVER stick, and that impressed me, because crunch always has that one that sticks! I drive a good 20 minutes just to get to this location. There’s always fresh towels, and a smiling face to greet you at the front desk. This is also the closest location to me that has a STEAM ROOM and a functioning pool!! I definitely feel pampered using the locker room, which is great! My only complaint is that the kids area is still closed since Covid. I really hope they get that up and running, as it’s the only reason I still pay for another gym even though this is my absolute favorite. As a single parent, having childcare is essential to reaching fitness goals, and everything else about this place is designed to reach goals. So for now, I can only come here twice a week, but those are my FAVORITE workout days.
- EVEddie VeyranOct 25, 20255.0Never too crowded, gym kept clean, nice amenities, friendly staff, good clientele of all ages.
- PPPhillipOct 21, 20255.0This gym is great. The best Golds in San Antonio I have been to. My wife and I both workout here. It is clean and well managed. The staff are friendly and helpful. This place definitely creates a sense of community.
Frequently Asked Questions About Gold's Gym San Antonio Alamo Heights
What are the operating hours of Gold's Gym San Antonio Alamo Heights?
Gold's Gym San Antonio Alamo Heights is open Monday through Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.
What types of fitness facilities and equipment are available at Gold's Gym San Antonio Alamo Heights?
The gym offers weight and strength training areas, a wide selection of free weights, cardio equipment, and resistance machines to support your fitness goals.
Do they offer personal training at Gold's Gym San Antonio Alamo Heights?
Yes, the gym has a team of certified Personal Trainers ready to support and motivate members to achieve their fitness goals.
Is Gold's Gym San Antonio Alamo Heights wheelchair accessible?
No, this location does not have a wheelchair accessible entrance.
Where is Gold's Gym San Antonio Alamo Heights located?
It is located at 1246 Austin Highway, San Antonio, TX 78209, United States.
Is there a way to try Gold's Gym San Antonio Alamo Heights before committing to a membership?
Yes, they offer a free pass trial which you can access through their website link.
What are some nearby healthcare providers around Gold's Gym San Antonio Alamo Heights?
Nearby healthcare providers include Orlando Rodriguez, M.D., Little Spurs Pediatric Urgent Care on Austin Highway, HealthTexas Primary Care Doctors (Alamo Heights Clinic), and Pediatric Therapy Associates.
Are there any dining options near Gold's Gym San Antonio Alamo Heights?
Yes, you can find nearby dining spots such as Papa Johns Pizza, Burger King, La Taqueria Austin Hwy Grill & Cantina, and Las Palapas Restaurants near the gym.
Where can I find retail and service shops near Gold's Gym San Antonio Alamo Heights?
Nearby retail and service shops include Jewel Celestial (jewelry store), Jenny's Nails and Spa (beauty salon), Batteries Plus Bulbs (mobile phone and lighting store), and Pet Supplies Plus (pet store).
How can I connect with Gold's Gym San Antonio Alamo Heights on social media?
You can find Gold's Gym San Antonio Alamo Heights on Facebook at facebook.com/goldsgymalamoheights, on Instagram as @goldsgym, and on Twitter as @goldsgym.