Gold's Gym San Antonio 78 Walzem

Reviews

• VB

  Victor Barnwell

  4 days ago
  1.0
  For those who know me, you’re aware that I rarely complain—especially not publicly. However, a recent experience at the Gold’s Gym on FM 78 has compelled me to speak up. I have been a member of this facility since 2010. I train there daily and, over the years, I’ve built genuine relationships with both fellow patrons and staff—individuals I’ve come to regard as my gym family. On the morning of 19 November, I arrived for my usual early workout. After scanning in, I was called back to the front desk and informed that I “did not have a membership.” This was said by an employee I interact with almost every day. Puzzled, I explained that I am enrolled in the Active & Fit program and have maintained my membership for the past 15 years. The response was simply repeated, along with a suggestion that I contact my insurance provider. At that point, the interaction had already disrupted my workout, so I left and reached out to Active & Fit directly. They confirmed that my membership was active and contacted Gold’s Gym on my behalf. My concern is not with the system error—issues happen. Rather, it is the dismissive attitude I encountered. After so many years of consistent membership, a more considerate approach—such as asking me to speak with a manager upon their arrival—would have been both reasonable and respectful. Unfortunately, this experience has left a lasting impression. I will not be returning to the Gold’s Gym on FM 78. As the saying goes, “Go where you’re appreciated, not tolerated.” Peace!! #goldsgym #goldswalzem
• IR

  Ivania Rodriguez

  Nov 5, 2025
  2.0
  I have been working out for many years. I decided to try this gym because is just a little bit close to my house than the one I go. Considering the high price of the membership, I had high expectations. To my surprise, I found dirty machines, poor air conditioning, low lights, no music at all and corrosion in some equipment. I understand the gym might be old, but people pay a higher membership that the other 2 gyms nearby and that should be enough for them to be better. It’s very deteriorated. Not coming back!
• MR

  michael r.

  Nov 5, 2025
  5.0
  I have a crush on the front desk girl. Not sure her name but she has really long hair and is always smiling. Rest of staff is nice too. Gym is clean and not overly crowded. Sundays are best days to go if you want a chill environment to work out.
• SS

  Shannon Shank

  Oct 28, 2025
  5.0
  I have been coming to this Golds gym location in Converse for about 2 years now and absolutely love it here! It has always felt like a home away from home and has really great versatile equipment with enough quantity of each machine for everyone! The best part is the super friendly staff who always greets you with a smile when you walk in! 😊
• CZ

  Crystal Zavala

  Oct 28, 2025
  5.0
  Huge shout out to Andrea, Jessica and Natalie-the heart and soul of the gym! Their bubbly personalities and positive energy always make everyone feel welcome. Great gym, with an amazing team. The girls work great together seamlessly and go above and beyond to make every member feel supported. It's such a positive and empowering environment to train.

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