Club Pilates Stevens Ranch is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Many customers praised the instructors for their knowledge, attentiveness, and ability to create a welcoming environment.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding membership cancellations and billing practices.
Class Experience
Customers generally enjoyed the classes, noting they were challenging yet supportive, with a variety of options available.
Facility Cleanliness
The studio was frequently described as clean and well-maintained, contributing to a positive workout atmosphere.
Membership Concerns
Some customers expressed dissatisfaction with membership pricing and cancellation policies, feeling they were too rigid and costly.
PD
Paula Dunford
3 days ago
5.0
I truly enjoy coming to these classes at the Stevens Ranch location. This is my second week and I actually look forward to the classes. I can already feel the difference in the knee that I had surgery on. The staff are all great! Allie is so friendly and informative. I did not have to ask for her help when I first started. She just knew that I needed help and jumped right in. Xiomara is one of my favorite instructors. She has an amazing presence! You can tell they both truly care and want you to succeed. I can’t say enough about both of these young ladies.
AA
Amanda
Nov 17, 2025
5.0
Shyanne at the front desk is so sweet!! Very knowledgeable, always smiling and so welcoming 🤗
MC
Melkys Clark
Nov 11, 2025
5.0
I recently took the Introductory Pilates class at Club Pilates at Steven’s Ranch with Erica, and she was absolutely fantastic. From the moment I walked in, she made me feel welcomed and comfortable, especially as a beginner. She explained everything clearly, checked in often to make sure I was using proper form, and kept the class upbeat and encouraging. Erica has a great way of making Pilates feel approachable while still giving you a solid, effective workout.
And…I can’t forget about the front desk crew — Alli and Eileen were amazing! They were warm, helpful, and super welcoming from the moment I arrived. They answered all my questions, made the check-in process easy, and set such a positive tone for the whole experience.
Overall, an awesome first visit. Highly recommend!
GB
Gabby Boor
Nov 7, 2025
5.0
Classes at Club Pilates are incredible — challenging in the best possible way! Every instructor brings such great energy and precision, keeping every move engaging and purposeful. I love how the classes balance strength, control, and flow — I feel pushed, supported, and totally in tune with my body. The Friday 6-7am class with this morning Rocky was so great! The workout left me feeling stronger, centered, and completely recharged. I’ve taken 80 classes thus far and can’t wait to meet my 100th milestone and many more to come!
MA
maria aburto
Oct 30, 2025
1.0
Worst customer service ever! I tried canceling my unlimited membership the first week of October, and the girl who helped me told me my last day would be October 29th since my next payment was due on the 30th. I thought everything was handled — but then I got charged $240 anyway! When I spoke with the manager, Hailey, she was incredibly rude and completely unhelpful. She basically said, “too bad, it’s our policy,” and refused to do anything about it.
I even explained that my wife is in the military and that we’ve been impacted by the government shutdown, and she didn’t care one bit. The lack of empathy and accountability is unbelievable. They took my money after I canceled, and now I’m just out $240 for nothing.
If you’re thinking about signing up for Club Pilates — DON’T! They do not care about their members, and once they have your payment info, good luck trying to cancel. Go somewhere that actually respects people and honors their word.
What type of Pilates classes does Club Pilates Stevens Ranch specialize in?
They specialize in reformer fusion classes suitable for all ages and fitness levels, following Joseph Pilates' original Contrology Method with modern group practice and state-of-the-art equipment.
What are the operating hours of Club Pilates Stevens Ranch?
The studio is open Monday to Friday from 5:00 AM to 9:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 7:00 AM to 1:00 PM.
Where is Club Pilates Stevens Ranch located?
It is located at 14244 Potranco Road, San Antonio, TX 78253, United States.
What types of payment does Club Pilates Stevens Ranch accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is the Club Pilates Stevens Ranch facility wheelchair accessible?
Yes, it has wheelchair accessible entrance, parking, and restrooms.
How can I book an introductory class at Club Pilates Stevens Ranch?
You can book an introductory class through their reservation URL: http://www.clubpilates.com/stevensranch/class-schedule/?ref=62893&utm_campaign=yext
Does Club Pilates Stevens Ranch offer discounts for active military members?
Yes, they offer discounts for active military personnel.
What nearby fitness and wellness services can I visit around Club Pilates Stevens Ranch?
Nearby wellness options include Vibes spa and threading for beauty and spa treatments, Airrosti for chiropractic care, and MassageLuXe for massage services.
What dining options are available near Club Pilates Stevens Ranch?
Nearby restaurants include McDonald's, Burger King, Domino's Pizza, Marco's Pizza, Taco Bell, Chipotle Mexican Grill, Jersey Mike's Subs, Wingstop, and Daily Bahn Mi Bakery.
Are there any convenient stores or other services near Club Pilates Stevens Ranch for a quick stop?
Yes, you can find AT&T for mobile phone needs, H-E-B Fuel for gas, Office Pride Commercial Cleaning Services for janitorial needs, and Dons & Bens liquor store nearby.