Business Details
About
OptometrySunglasses StoreTarget Optical
We make eye care easy at Rowlett Target Optical, located at 4701 Lakeview Pkwy. Get quality eye care, stylish frames, and great savings. We accept major insurance plans for a hassle-free experience. Shop top brands like Ray-Ban, Coach, and Oakley, plus Target favorites like A&A and Cat & Jack. Pair frames with specialty lenses or choose top contact lens brands. Enjoy our 90-day guarantee. Schedule an eye exam today with our Independent Doctors of Optometry.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
378 reviews
5 stars
359
4 stars
6
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nicole, Tania, and Arianna.
Professionalism
While most reviews highlighted professionalism, there were notable complaints about rude behavior from some staff members, particularly Devin.
Overall Experience
The majority of customers reported positive experiences, expressing satisfaction with the service and recommending the location for optical needs.
Appointment Issues
Some customers expressed frustration over appointment cancellations and perceived retaliation related to previous complaints.
- EEernesto3 days ago5.0Friendly staff and helped me with my glasses adjustment and cleaning!
- WSWillie StromanDec 31, 20255.0They were awsome Devon McKenzie and Tania are very professional and honest and knowledgeable about eye care
- DDDylanDec 27, 20255.0Great experience at Target Optical! Everyone was super helpful, especially Devin. Quick, easy, and friendly service—highly recommend!
- BBBrenae BeaneDec 24, 20251.0Devin was absolutely rude in the optical department!!! She was rushing me, impatient and very short and showing out in front of a man. I asked her a question and she said “that’s what I’m doing” Very rude and absolutely poor customer service!
- BMBenyamin McLemoreDec 15, 20251.0★☆☆☆☆ I scheduled an appointment at this Target Optical location in good faith. Shortly before the appointment, I received a call from the office staff informing me that I would not be seen, explicitly referencing a prior complaint my wife had filed after being treated rudely by the optometrist. Let that sink in: a patient was denied care because a family member previously filed a complaint. That is not professionalism. That is retaliation. Healthcare providers—especially those operating under a major retailer like Target—should be held to basic ethical standards: accountability, neutrality, and respect for patients. Denying service because someone exercised their right to file a complaint raises serious concerns about judgment, temperament, and fitness to practice. This experience was deeply disappointing and troubling. At minimum, it reflects an environment where feedback is punished rather than addressed. At worst, it suggests bias and a misuse of authority that Target customers should be aware of. I would strongly caution others to consider whether this practice is capable of handling concerns maturely and professionally before booking an appointment.
Frequently Asked Questions About Target Optical
Where is Target Optical located in Rowlett, TX?
Target Optical is located at 4701 Lakeview Pkwy, Rowlett, TX 75088.
What are the operating hours for Target Optical in Rowlett?
Target Optical is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 4:00 PM. Hours may vary during holidays.
What brands of eyewear does Target Optical in Rowlett offer?
They offer top brands including Ray-Ban, Coach, Oakley, Emporio Armani, Armani Exchange, DKNY, Disney, and Target favorites like A&A and Cat & Jack.
Does Target Optical accept insurance plans?
Yes, Target Optical accepts major insurance plans to provide a hassle-free experience.
Can I schedule an eye exam at Target Optical in Rowlett?
Yes, you can schedule an eye exam with their Independent Doctors of Optometry. Appointments can be booked online through their reservation link.
What types of payment does Target Optical in Rowlett accept?
They accept American Express, Cash, Check, Discover, Mastercard, Travelers Check, and Visa.
Does Target Optical at Lakeview Pkwy have wheelchair accessible entrances?
Yes, Target Optical features wheelchair accessible entrances to accommodate all guests.
What nearby coffee shops can I visit before or after my appointment at Target Optical?
There are two Starbucks locations near Target Optical where you can enjoy coffee before or after your visit.
Are there any nearby dining options close to Target Optical in Rowlett?
Nearby dining options include Pizza Hut Express, Raising Cane's, Sabaidee Lao and Thai Street Food, Dickey's Barbecue Pit, Applebee's Grill + Bar, Five Guys, and Big Deal Burger.
What other health and medical services are close to Target Optical on Lakeview Pkwy?
Nearby health services include Rowlett Family Vision Source, Bayside Dental of Rowlett, and AFC Urgent Care Rowlett, providing complementary healthcare options in the area.