AFC Urgent Care Rowlett

Reviews

• HS

  Hayden Shallcross

  Apr 2, 2026
  1.0
  The male doctor that saw my 4yo daughter prescribed her swimmers ear drops. Not only were they labeled for the wrong ear, but! We had to go to another urgent care a few days later because she was not getting any better. The other urgent care ran several test and she was diagnosed with a severe upper respiratory infection. Finally, she got better after some strong antibiotics. We went to this urgent care because we just moved to Rowlett and did not have a pediatrician for her yet. So on top of having to wait for over a hour and a half when we had a scheduled appointment time, deal with a grumpy doctor that was not kid friendly at all, we also had to deal with his misdiagnosis for something so simple - this was very disappointing. I feel like that’s something he should’ve caught. We won’t be returning because of this, hopefully other people have a better experience
• ES

  Elizabeth Sanchez

  Mar 29, 2026
  5.0
  Friendly, clean and organized
• MF

  Mariah Fredregill

  Mar 17, 2026
  5.0
  Went in with an injured knee and everyone was very kind and understanding. Tabitha especially was very sweet and patient with me as I was in horrible pain and I will always appreciate that.
• SP

  Sophia Park

  Mar 17, 2026
  1.0
  DO NOT SCHEDULE WITH PA SELAM LIMENNIH. The front desk staff and particularly the nurse who triaged me was incredibly sweet and helpful, however my experience with PA Selam Limennih was absolutely horrible. I originally came in for severe back pain, and after she asked me questions about my pain, she had me lay down to perform the physical. When she was done, I started to get up and in an attempt to help me, she yanked me up pretty roughly, which had caught me off guard, but I didn’t think much of it. I then asked her to check my ear, specifically the right ear because it had been hurting a lot from some sort on infection, and I had SPECIFICALLY explained to her that it was the right ear that was causing me pain. She said she could take a look, then proceeded to painfully TUG my infected ear. I gasped aloud because it hurt so much, and even after me gasping, she STILL proceeded to roughly shove her index finger against that same ear. I got extremely upset and exclaimed that she was hurting me, and, without even batting an eyelash, she simply replied that it was “part of the exam” with absolutely no remorse or concern. When I told her that yes I understood that, but she was still hurting me, she then started to argue with me and kept repeating that “it was a part of the exam” and got extremely defensive. I had made an appointment w/ AFC Urgent Care Rowlett because the reviews were extremely positive, but instead left feeling mistreated, ignored, and shocked with how rough and indifferent Limennih was. I may not be a doctor or a physician assistant, but I’ve worked in healthcare for the past four years as an optometrist patient tech, and now currently working as a patient coordinator at an ophthalmologist center, and I know this is NOT how you treat patients, especially a patient who is already in pain. On top of all of this, after leaving, I ended up having to ice the area of where she grabbed my right ear once I got home for the redness and pain to calm down. A provider should LISTEN when their patient says they are in pain, especially if THAT PROVIDER IS CAUSING PAIN TO THEIR PATIENT. Not to be handled aggressively, and be dismissed when the patient speaks up. I am honestly shaken with how I was treated, and PA Limennih’s complete lack of concern or compassion despite my multiple outcries of pain. BEWARE OF WHO YOU ARE MAKING AN APPOINTMENT WITH HERE.
• DR

  Dakota Robinson

  Mar 4, 2026
  4.0
  They are very quick with getting me in with having to call my insurance. I am only giving a 4 because she asked me to leave the review which felt off for an urgent care. Overall though, great experience, the doctor and assistant were very nice.