H-E-B Pharmacy

2.9
121 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1700 East Palm Valley Blvd in Round Rock, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
1700 East Palm Valley Blvd, Round Rock, TX
78664, United States

Hours

Reviews

2.9
121 reviews
5 stars
47
4 stars
8
3 stars
5
2 stars
6
1 star
55
  • AN
    Ashley Newcomb
    Nov 7, 2025
    1.0
    Absolutely horrible. They flat out canceled one of my daughter’s prescriptions for an ear infection. Two different doctors (hours apart from each other) put in a prescription for different ear drops. One prescription was filled and ready for pick up as we were heading to her second doctor’s appointment that day. I waited all day for any notification that the second prescription was ready but got nothing so I called them up. I was told verbatim “oh, yes they are different prescriptions but basically the same thing so we canceled one of them”. I had to argue with them for at least 10 minutes about why they were different prescriptions by different doctors, and that yes, I needed that second prescription because they were the better drops. Which should not have been their business anyways. It does not matter why I have to different prescriptions for two different drops. Then they wanted to push the prescription being filled until the next day. When I got into the store it was another 15+ minute argument about why the prescription was canceled and why there was ZERO documentation on why it was canceled. Never going back to this pharmacy, the location on Louis Henna is so much better.
  • DR
    Dr. Jon's Guitar Repair
    Oct 1, 2025
    1.0
    I honestly wish I could be a fly on the wall during the training process here on how to treat customers as cruel as humanly possible
  • CS
    Camryn Santiago
    Aug 19, 2025
    1.0
    Genuinely the worst experience I’ve ever had at a pharmacy. I went there one time to pick up a prescription and the lady that I spoke with made me cry because of how rude she was towards me. While I do understand being a grown woman working at a pharmacy where she doesn’t get paid very well isn’t having the best life and definitely won’t continue to with that ugly personality (I guess we know why she’s just working at an HEB pharmacy), I don’t think that’s gonna help her grow in her career or life. I will say the HEB off University blvd is wonderful, but whoever hired these people needs better judgement and probably shouldn’t have their job either.
  • SS
    SunshinenTexas94
    Jul 19, 2025
    5.0
    Never had a single issue at this heb pharmacy. Always had my scripts ready. Nice staff.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis