Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Mixed reviews on customer service, with some staff being friendly and helpful while others were reported as rude and unprofessional.
Cleanliness
The gym is generally reported as clean, but there are complaints about specific areas like the sauna and locker rooms being dirty or poorly maintained.
Cancellation Issues
Numerous complaints about the difficulty and lack of transparency in the membership cancellation process, leading to unauthorized charges.
Equipment Availability
The gym is often crowded, leading to long wait times for equipment, and some machines are reported as outdated or in disrepair.
Overall Experience
While some customers enjoy the gym's atmosphere and amenities, others express frustration with management and operational issues.
LR
Leti Rangel
Sep 23, 2025
1.0
If I could give 0 stars I would . This gym pulled from my bank but still showed as unpaid for the month . I emailed in a copy of the completed transaction details to the manager Carey and she provided terrible customer service . The AM also barely knew what she was talking about . There was no sense of trying to work with me even though I sent the proof I needed with the payment . Super disappointed and won’t be returning . The gym also stays dirty and the sauna stinks as if it doesn’t ever get cleaned . The wood smells moldy .
DL
Dan Lier
Sep 13, 2025
5.0
Fantastic selection of equipment, always clean and the staff is helpful and friendly!
SP
Shail Panchal
Aug 26, 2025
1.0
I want to warn anyone considering joining about the cancellation process here. They make you come in person to cancel, which is fine, but the way it’s handled is extremely unprofessional and feels misleading. In my case, I was told everything was taken care of, only to discover months later that I was still being charged. When I reached out, I was given the runaround—emails unanswered, calls to corporate that put you on hold for hours, and no real accountability.
It should not be this difficult to end a membership. A simple, transparent cancellation process would solve so much frustration, but instead it feels like they make it intentionally confusing to keep billing you. Be very cautious, and if you do cancel, make sure you get written proof and keep a copy for your own records.
BP
Bryce Purcell
Aug 11, 2025
1.0
Taxes memberships, uneducated employees, will charge you a cancellation fee. I made it clear to the person at the front desk I wanted a one month membership he said to sign up for a regular membership then cancel after one month with no additional fee so that’s what I did. they ended up charging me for 2 months, charged me 13 days after I signed up instead of a month after I signed up like I was told, I was told when signing up I could cancel over the phone then when I called to cancel I was told I had to go in to the gym, then when I went in to cancel they were super unprofessional about the whole matter.
Frequently Asked Questions About Gold's Gym North Round Rock
Where is Gold's Gym North Round Rock located?
Gold's Gym North Round Rock is located at 4201 Sunrise Road, Round Rock, TX 78665, USA.
What are the operating hours of Gold's Gym North Round Rock?
The gym is open Monday through Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.
What type of fitness equipment and services does Gold's Gym North Round Rock offer?
They offer weight and strength training areas, free weights, cardio equipment, resistance machines, and certified Personal Trainers to support your fitness goals.
Does Gold's Gym North Round Rock have wheelchair accessible entrances and parking?
Yes, the gym has wheelchair accessible entrances and parking available.
Can I try Gold's Gym North Round Rock before committing to a membership?
Yes, they offer a free pass which you can try today through their official website.
How can I contact Gold's Gym North Round Rock?
You can contact them by phone at +1 512-535-6423.
Do Gold's Gym North Round Rock members have access to mobile apps?
Yes, there are Android and iOS apps available for Gold's Gym members to enhance their fitness experience.
What are some nearby places I can visit before or after my workout at Gold's Gym North Round Rock?
Nearby you can find Taco Bell and Subway for quick meals, Primrose School of Round Rock North for childcare needs, and Aroma Nails & Spa for relaxation after your workout.
Are there convenient financial services near Gold's Gym North Round Rock?
Yes, there are multiple nearby ATMs including The Exchange Network, Chase ATM, LibertyX Bitcoin ATM, and credit union services like University Federal Credit Union and UFCU.
Where can I find vehicle-related services near Gold's Gym North Round Rock?
Nearby options include Advance Auto Parts for automotive accessories, Lamb's Tire & Automotive for repairs, Car Wash 95, and Speedy Stop gas station and car wash.