At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Mixed reviews on cleanliness; some customers praised the facility while others reported dirty restrooms and equipment.
Staff Performance
Staff friendliness is frequently highlighted, but there are complaints about rude behavior from certain employees.
Management
New management under Brooke has received positive feedback for improvements, while some customers expressed dissatisfaction with other managers.
Equipment Condition
Equipment is generally well-maintained, but there are reports of broken machines and a need for more free weights.
Customer Service
Customer service experiences vary; some customers report helpful staff while others describe poor service and issues with membership cancellations.
AA
Atanas
6 days ago
1.0
This location is only good when you don’t need to talk to the staff. It’s like they hire anyone
KO
Kenya O
6 days ago
1.0
This location has gone downhill. Bathrooms always nasty. The staff here are rude. Overnight Staff guy is extremely rude
AJ
Anthony Jefferson
6 days ago
1.0
Night staff need to be fired. Guy just sit on his phone, had a few questions and it seems like a bit of inconvenience for him.
DT
Duy Tan Tran
Nov 1, 2025
1.0
The front desk customer service is extremely bad, she treats customers very unprofessionally and rudely.
RJ
Reconnect James
Oct 17, 2025
1.0
1- The place is dirty, especially the restrooms , milky stains on the sink top and dirty shower HEADS , soiled floors, and dirty changing rooms that all get ignored or slightly wiped. U might need a scrubing brush.
2- The staff act like they hate their jobs. I.e., Rude Kate or whatever her name is [ the `Caucasian petite girl` at the front desk) . she talks down to customers and even " Yells "at them! she is sure to send customers away and plummet company Sales with that nasty attitude. THEY have one job with all that cleaning supply they have access to from the company. Pf might want to hire people who love to clean and discard these ones that are too cool to appreciate what they have access to.
3- As for me, i canceled my membership because I'm not about to catch an infection because people choose to do lazy work. it's irritating , I wish I had more pictures.
What are the hours of operation for Planet Fitness in Richardson (Belt Line Road), TX?
Planet Fitness in Richardson is open 24 hours from Monday to Thursday, closes at 10 PM on Friday, and operates from 7 AM to 9 PM on Saturdays and Sundays.
Where is the Planet Fitness Richardson (Belt Line Road) location?
It is located at 1306 E Belt Line Rd, Richardson, TX 75081, USA.
What services does Planet Fitness Richardson offer?
The gym offers Classic Access, a Mobile App, Free In-Club Fitness Training, WiFi, perks such as tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, wellness pods, and virtual fitness training.
How can I learn more about membership pricing for Planet Fitness Richardson?
You can learn about memberships and pricing by visiting https://www.planetfitness.com/gym-memberships or downloading the Planet Fitness app from the Apple App Store or Google Play Store.
Is Planet Fitness Richardson a judgment-free gym environment?
Yes, Planet Fitness provides a welcoming, judgment-free space for individuals to build strength at their own pace in a Judgement Free Zone®.
What nearby restaurants can I visit before or after my workout at Planet Fitness Richardson?
Nearby restaurants include Mr. Gatti's Pizza, bb.q Chicken Richardson, Flaming Buffet (Richardson), Krishna Juice, Mochinut Richardson, DaBoba Richardson, Pho Pasteur, Glorys Chinese Food, and Coco Shrimp.
Are there any nearby wellness or spa options close to Planet Fitness Richardson?
Yes, you can visit local wellness spots like Foot Spa and Nail Love for massage and beauty services near Planet Fitness.
If I need shipping or postal services near Planet Fitness Richardson, where can I go?
You can visit Let's Ship It or UPS Alliance Shipping Partner, both located nearby for your shipping and postal needs.
Can I use public transit or nearby business services when visiting Planet Fitness Richardson?
While specific transit options are not listed, nearby businesses like Staples, Farmers Insurance - My Pham, and Onin Staffing can assist with office supplies, insurance, and employment services during your visit.
Does Planet Fitness Richardson have a mobile app for workout routines and tracking?
Yes, you can download the free Planet Fitness app on Apple App Store or Google Play Store for workouts and other fitness features.