Planet Fitness

4.2
365 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1306 E Belt Line Rd, Richardson, TX
75081, United States

Hours

Reviews

4.2
365 reviews
5 stars
263
4 stars
27
3 stars
13
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some customers praised the facility while others reported dirty restrooms and equipment.

Staff Performance

Staff friendliness is frequently highlighted, but there are complaints about rude behavior from certain employees.

Management

New management under Brooke has received positive feedback for improvements, while some customers expressed dissatisfaction with other managers.

Equipment Condition

Equipment is generally well-maintained, but there are reports of broken machines and a need for more free weights.

Customer Service

Customer service experiences vary; some customers report helpful staff while others describe poor service and issues with membership cancellations.
  • AA
    Atanas
    6 days ago
    1.0
    This location is only good when you don’t need to talk to the staff. It’s like they hire anyone
  • KO
    Kenya O
    6 days ago
    1.0
    This location has gone downhill. Bathrooms always nasty. The staff here are rude. Overnight Staff guy is extremely rude
  • AJ
    Anthony Jefferson
    6 days ago
    1.0
    Night staff need to be fired. Guy just sit on his phone, had a few questions and it seems like a bit of inconvenience for him.
  • DT
    Duy Tan Tran
    Nov 1, 2025
    1.0
    The front desk customer service is extremely bad, she treats customers very unprofessionally and rudely.
  • RJ
    Reconnect James
    Oct 17, 2025
    1.0
    1- The place is dirty, especially the restrooms , milky stains on the sink top and dirty shower HEADS , soiled floors, and dirty changing rooms that all get ignored or slightly wiped. U might need a scrubing brush. 2- The staff act like they hate their jobs. I.e., Rude Kate or whatever her name is [ the `Caucasian petite girl` at the front desk) . she talks down to customers and even " Yells "at them! she is sure to send customers away and plummet company Sales with that nasty attitude. THEY have one job with all that cleaning supply they have access to from the company. Pf might want to hire people who love to clean and discard these ones that are too cool to appreciate what they have access to. 3- As for me, i canceled my membership because I'm not about to catch an infection because people choose to do lazy work. it's irritating , I wish I had more pictures.

Frequently Asked Questions About Planet Fitness

What are the hours of operation for Planet Fitness in Richardson (Belt Line Road), TX?

Planet Fitness in Richardson is open 24 hours from Monday to Thursday, closes at 10 PM on Friday, and operates from 7 AM to 9 PM on Saturdays and Sundays.

Where is the Planet Fitness Richardson (Belt Line Road) location?

It is located at 1306 E Belt Line Rd, Richardson, TX 75081, USA.