Pearle Vision

3.4
136 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Richardson provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1384 E Beltline Rd, Richardson, TX
75081, United States

Hours

Reviews

3.4
136 reviews
5 stars
79
4 stars
2
3 stars
2
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Eddie received numerous praises for his exceptional customer service, being described as friendly, knowledgeable, and helpful.

Doctor's Expertise

Dr. Benning is consistently recognized for his thoroughness and professionalism, with many customers expressing satisfaction with their eye exams and prescriptions.

Staff Issues

Several reviews highlighted ongoing issues with a rude receptionist, negatively impacting the overall customer experience.

Management Changes

The new management has been positively noted for improving customer service and staff friendliness compared to previous experiences.

Product Quality and Timeliness

Customers reported mixed experiences regarding the quality and timely delivery of glasses, with some expressing frustration over delays and incorrect prescriptions.
  • RK
    Rob P (Knight)
    Nov 11, 2025
    5.0
    The tech there went above and beyond to let me know about the products and what frame will work best for me and explained everything so thoroughly. Best experience I ever had thank you pearle vision!! And thank you tech!!
  • DG
    Dennis Guerra
    Jun 25, 2022
    5.0
    great place when to get my Glasses and there wsa only one person Eddie his customer service was great and professional and kind this is the place you need to go for your glasses
  • AC
    Annalise C
    Aug 20, 2019
    1.0
    This place is horrid. The lady at the front desk is unbelievable rude & unprofessional. I have never been to a business with an employee that has an attitude like hers! It blows my mind because the eye doctor is a nice guy! Wouldn't recommend this place for that one reason.
  • LI
    Life is What you make of it
    Nov 23, 2016
    2.0
    The doctor was nice but the lady that works for him is rude. The place can use some updates. The equipment they used to check my vision was very cloudy on the inside. Dont think i will be using them again
  • FH
    Felisha Haven
    Jan 26, 2014
    1.0
    I had a confirmed 4:30pm appointment for the optometrist, and when I showed up at 4:33pm, I was advised that the printer was not working and they were overbooked so they cancelled the appointment. I was completely out of contacts and wearing old glasses, and the appointment was cancelled at the end of the day on a weekend. I had to wait until the next week to be fit in elsewhere.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Richardson?

Pearle Vision is located at 1384 E Beltline Rd, Richardson, TX 75081.

What are the operating hours of Pearle Vision Richardson?

Pearle Vision Richardson is open Tuesday to Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 4:00 PM. It is closed on Mondays and Sundays.