Gentle Touch Dentistry Richardson

4.9
121 reviews
Gentle Touch Dentistry - Richardson TX Dental Office

About

DentistOral SurgeryPeriodonticsCosmetic DentistryPediatric DentistryTeeth Whitening ServiceDental Implants Periodontistry
At Gentle Touch Dentistry Richardson, our dedicated dental team has been providing preventive as well as general dentistry services in and around Richardson, Garland, and Plano for quite some time now. Our primary agenda is, and always will be, to keep your teeth healthy, strong, and free of every kind of dental disorder. Our expert professionals understand the fact that the easiest way to address a dental problem is to prevent it from happening. Our skilled dentist, Dr Anuritha Chepyala, is committed to providing her patients with lifetime happiness and top-notch dental care. In simple words, we leave no stone unturned to provide a natural and beautiful smile to our patients for the rest of their lives.

Location

Gentle Touch Dentistry Richardson
1750 Alma Rd, Richardson, TX
75081, United States

Hours

Reviews

4.9
121 reviews
5 stars
117
4 stars
0
3 stars
0
2 stars
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1 star
4

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, caring, and professional, creating a welcoming atmosphere.

Patient Comfort

Many reviews highlighted the emphasis on patient comfort, with staff taking time to explain procedures and ensure a pain-free experience.

Quality of Care

The quality of dental care provided by Dr. Chepyala and her team received high marks, with patients expressing satisfaction with their treatments and outcomes.

Cleanliness

The clinic was noted for its cleanliness and inviting environment, contributing to a positive overall experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding communication and treatment options, indicating room for improvement.
  • HL
    Happy L
    Jan 6, 2026
    1.0
    I provided my dental insurance information over the phone prior to my appointment and clearly stated that I only wanted preventive care covered by my Dental PPO insurance. I was explicitly told by the nurse that this would be fine. At check-in, I double-checked with the receptionist to confirm there would be no additional costs and that no charges would be made without my approval. I was reassured, so I signed all required paperwork before seeing the dentist. In the exam room, before my blood pressure was taken, I once again clearly stated that I only wanted preventive care covered by my insurance. The exam nurse acknowledged and confirmed this again. For the record, I only had an exam. I did not receive a cleaning because the dentist refused to perform it due to cavities. I also declined their “special offer” for additional treatment. However, two weeks after my appointment, I received a call and an email from the office stating that I now have a balance due. This experience was very disappointing. Despite repeatedly confirming coverage and consent at every step, I was still billed afterward. This is not honest or transparent business practice.
  • YA
    Youssef Arzouni
    Dec 18, 2025
    5.0
    Clean , they know there work in perfect way, nice stuff, honest, reasonable in price I'm highly recommend to visit this clinic, you will feel very comfortable and satisfied
  • SB
    Sam B
    Oct 23, 2025
    5.0
    Dental assistant Laura and Dr Chepyala were exceptional communicators about the entire process for my fillings and crown. They put me at ease by offering ample amount of information and let me ask any questions I had about what to expect during my visit. They also took care to ensure I was not hurt during my fillings and crown work and provided plenty of anesthesia, checking in with me throughout my visit. The receptionist also greeted me warmly and did an excellent job at explaining thoroughly all the paperwork I was signing which enabled me to rest assured I was getting care that I actually needed. As someone who normally dreads visiting the dentist, this visit was no sweat, no pain, no pressure or sales tactics and I look forward to visiting them again!
  • MW
    MARCELL WOODS
    Oct 16, 2025
    5.0
    As always, gentle touch is amazing. The staff is wonderful. The dentist is very knowledgeable and experienced and they take care of you.I love my smile.I highly recommend gentle touch and rincherson.Texas Dr.Anuritha Chepyala DDS is awesome?
  • NJ
    Nolan Johnson
    Sep 22, 2025
    5.0
    The name says it all. Awesome staff here! They make you feel comfortable, will be my new dentist!

Frequently Asked Questions About Gentle Touch Dentistry Richardson

What services does Gentle Touch Dentistry Richardson offer?

Gentle Touch Dentistry Richardson offers general dentistry, cosmetic dentistry, dental implants, whitening, Lumineers veneers, Invisalign braces, periodontics, crowns and bridges, dentures, and pediatric dentistry.

Where is Gentle Touch Dentistry Richardson located?

Gentle Touch Dentistry is located at 1750 Alma Rd, #110, Richardson, TX 75081.