Club Pilates

Reviews

• CK

  Carolyn Kirschner

  Dec 22, 2025
  5.0
  I really love Club Pilates. I’ve tried other Pilates studios, but I appreciate the different class types and levels that Club Pilates offers. There are many instructors, so you can find the right match for your personality and workout style. I have found the majority to be knowledgeable and encouraging. They offer modifications for those who need it, or challenges for those looking for a more intense workout. I’d recommend trying several different instructors, I learn something new from each one. I’ve had an unlimited membership to Club Pilates for a year and I’ve tried several different studios. The Richardson location is one of my favorites. The manager, Jessica, is warm, friendly, and always willing to answer questions. She is always working to create a feeling of community at the Richardson studio. If you want to take several classes a week, the unlimited monthly membership makes it pretty easy to plan ahead and get the classes you want. It’s really helped me get in shape over the past year. I highly recommend!
• MC

  Michelle Cao

  Jul 22, 2025
  5.0
  One of my favorite CP in the area. The studio is kept well, instructors really help you achieve your goals. I signed up to be a member because of the great customer service from the GM, Jessica. She really helps you understand the 3 month agreement, and to be honest i have been doing it consistently for a year now it has been life changing. So grateful for CP Richardson for the commitment on helping me achieve my goals!
• JS

  jereme stiles

  Jul 21, 2025
  1.0
  I had one class. That teacher was great. The second class the teacher was horrible. I shortly after was diagnosed with cancer. And they have harassed me for 60 days. Having to get an attorney involved. Beware before you sign up because you will never get out of the contract. Nightmare experience.
• KK

  k.compton_

  Jul 18, 2024
  1.0
  If I could give no stars I would. My wife booked a class through ClassPass & asked me to join her. I don’t have ClassPass, so we intended for me to try to join the class if any space was available. Upon arrival we weren’t greeted or even acknowledged until my wife addressed the person at the desk. Then when we were inquiring about me joining the class the person who we later learned was the instructor Shawna, she was uninformed & lacked customer service skills. She continued to speak to my wife as if I wasn’t standing there. She advised it would maybe be $35 to try the club for the first time which was not of concern. My wife & I decided to go ahead & join which lead to immediate regret. The members weren’t friendly or inviting, we received judgmental looks & were instantly uncomfortable. Shawna helped us put on the jump board reluctantly then provided very little direction afterwards like she didn’t want to speak to us. Shawna then walked up to my wife asking if we had Pilates socks & when she said no, Shawna stated we’re supposed to have Pilates socks in a very condescending manner, again not even acknowledging me. This being our first time you’d think information like this would’ve been provided upon arrival or even addressed in a more encouraging manner. I then looked over to the lady next to my wife & she had on regular socks along with other members, which leads me to believe Shawna was picking at my spouse & I, which instantly made me more uncomfortable & aggravated. I then expressed to my wife I’d like to leave as I refuse to give our money to a such an establishment. You’d think in 2024 this type of behavior wouldn’t even be experienced but unfortunately this establishment screams of discrimination. I’m not sure if the treatment we received was because my spouse is plus sized, I’m black or because we’re lesbian but it is still unacceptable. I wouldn’t recommend this establishment. && none of my information was taken that is why you can’t find me in your system, && it was whomever your instructor was for yesterday, may have gotten her name wrong but discrediting my experience over a name mishap speaks to the establishment && its lack of customer service skills again. This is the right location as I live right across the street. No need to reach out, I won’t be seeking your business. Thank you.

Frequently Asked Questions About Club Pilates