Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
209 reviews
5 stars
187
4 stars
6
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and attentive, although there were some reports of inconsistent service.
Product Selection
The store offers a wide variety of stylish frames and reasonable prices, with many customers expressing satisfaction with their selections.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the streamlined purchasing process.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to service quality and attention.
Value for Money
Customers frequently noted the affordability of frames and lenses, often comparing favorably to other retailers.
- MLMargaret LongNov 16, 20255.0Staff is very welcoming and helpful
- MJMinjang JinNov 10, 20255.0Staff is very friendly and helpful
- EZEdward ZagorskiOct 25, 20255.0The staff provided helpful personalized service and made sure that I had the right fit for my glasses
- PPPaulOct 6, 20253.0Update! Not sure what's going on but I have never waited so long for my order to arrive and when I call, you can't reach a store location, just their call center and the website or the call center associate gave me no concrete info! Rethinking my shopping choices! I have only had exceptional service here in the past.... Hmmmmm
- SSStacy SummersOct 2, 20255.0We are repeat customers and are never disappointed when shopping at Warby Parker. Customer service is excellent. New pair of nice frames coming within 10 business days. Right to my house.
Frequently Asked Questions About Warby Parker Legacy West
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Legacy West?
You only need your eyeballs to try on frames. Bring your current prescription if purchasing prescription eyewear or contacts, and bring your FSA or HSA card if you plan to use it. This location accepts only credit and debit cards, no cash.
Does Warby Parker Legacy West accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate use of out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments at Warby Parker Legacy West?
Yes, optical measurements can be taken to complete your order. An optician is available for adjustments, and all frames come with complimentary adjustments for life.
What is the return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy on all eyewear and accessories purchased online or in-store, and contact lenses can be returned or exchanged within 30 days if unopened.
Do you offer gift cards?
Yes, physical gift cards are available online and in stores, and e-gift cards can be purchased for immediate delivery.
What are the operating hours for Warby Parker Legacy West?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products and brands does Warby Parker Legacy West offer?
They carry a wide selection including eyeglasses, sunglasses, contact lenses, and frames in various styles like acetate, wire, metal, and more. Brands include Warby Parker, Acuvue, Air Optix, Biofinity, among others.
Is the store wheelchair accessible?
Yes, Warby Parker Legacy West has wheelchair accessible entrance and parking, and welcomes all guests including LGBTQ and transgender individuals.
Are there any nearby places of interest around Warby Parker Legacy West?
Yes, nearby you can find Peter Millar and Bonobos Guideshop for men's clothing, Darna Mediterranean Eatery for meals, Venetian Nail Spa Legacy West for personal care, and Levi’s Store for designer clothing. These provide great options for dining, shopping, and self-care before or after your visit.
How can nearby businesses enhance my visit to Warby Parker Legacy West?
You can combine your eyewear shopping with a meal at Darna Mediterranean Eatery, get a relaxing manicure at Venetian Nail Spa Legacy West, or explore fashion options at Peter Millar and Levi’s Store. These convenient locations make Warby Parker Legacy West an ideal destination for a full shopping and self-care experience.