Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
219 reviews
5 stars
196
4 stars
6
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and attentive, with many highlighting exceptional service experiences.
Product Selection
The store offers a wide variety of stylish frames and lenses, with many customers appreciating the options available for different face sizes and prescriptions.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service, with some customers feeling neglected or receiving poor treatment during their visits.
Value for Money
Customers frequently mentioned the reasonable prices and good value for the quality of glasses offered, making it a popular choice for eyewear.
- SSSharon Stockton5 days ago5.0I recently got my glasses in the mail and I absolutely love them. Shoutout to the staff for being so welcoming, patient, and helpful throughout the whole process. The employee who helped me, Asher, was especially kind and brought out several pairs while giving honest feedback that really helped me decide since I’m indecisive. It was refreshing to feel like the team actually cared about helping me find the right fit. Overall, an amazing experience and I would definitely recommend this Warby Location.
- JCJohn CassidyDec 28, 20255.0Great customer service. Good selection as I was looking for sunglasses.
- RBRocio BacosDec 27, 20255.0Tyler, the optician, is amazing! Fixed not one but two of my glasses, made them new again. He is caring and there just for the customer. He is the best optician.
- VRVero RamosDec 24, 20255.0Excellent service, recommendations and explanation of the options.
- MHMichelle HilgendorfDec 21, 20255.0Great experience at Legacy in Plano! Was able to get what I was looking for and the people there were very helpful!
Frequently Asked Questions About Warby Parker Legacy West
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Legacy West?
You only need your eyeballs to try on frames. Bring your current prescription if purchasing prescription eyewear or contacts, and bring your FSA or HSA card if you plan to use it. This location accepts only credit and debit cards, no cash.
Does Warby Parker Legacy West accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate use of out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments at Warby Parker Legacy West?
Yes, optical measurements can be taken to complete your order. An optician is available for adjustments, and all frames come with complimentary adjustments for life.
What is the return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy on all eyewear and accessories purchased online or in-store, and contact lenses can be returned or exchanged within 30 days if unopened.
Do you offer gift cards?
Yes, physical gift cards are available online and in stores, and e-gift cards can be purchased for immediate delivery.
What are the operating hours for Warby Parker Legacy West?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products and brands does Warby Parker Legacy West offer?
They carry a wide selection including eyeglasses, sunglasses, contact lenses, and frames in various styles like acetate, wire, metal, and more. Brands include Warby Parker, Acuvue, Air Optix, Biofinity, among others.
Is the store wheelchair accessible?
Yes, Warby Parker Legacy West has wheelchair accessible entrance and parking, and welcomes all guests including LGBTQ and transgender individuals.
Are there any nearby places of interest around Warby Parker Legacy West?
Yes, nearby you can find Peter Millar and Bonobos Guideshop for men's clothing, Darna Mediterranean Eatery for meals, Venetian Nail Spa Legacy West for personal care, and Levi’s Store for designer clothing. These provide great options for dining, shopping, and self-care before or after your visit.
How can nearby businesses enhance my visit to Warby Parker Legacy West?
You can combine your eyewear shopping with a meal at Darna Mediterranean Eatery, get a relaxing manicure at Venetian Nail Spa Legacy West, or explore fashion options at Peter Millar and Levi’s Store. These convenient locations make Warby Parker Legacy West an ideal destination for a full shopping and self-care experience.