Planet Fitness

4.4
1163 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1021 N Central Expy, Plano, TX
75075, United States

Hours

Reviews

4.4
1,163 reviews
5 stars
850
4 stars
141
3 stars
40
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean and well-maintained, although some noted issues with locker room cleanliness and broken equipment.

Staff Attitude

Feedback on staff was mixed; while some customers highlighted friendly and helpful staff, others reported rude or indifferent behavior.

Equipment Condition

Several reviews mentioned that some equipment was old or frequently out of order, leading to frustration among members.

Customer Service

Customers expressed dissatisfaction with customer service, particularly regarding membership issues and cancellation processes.

Overall Experience

Despite some negative feedback, many customers enjoyed their overall experience, citing a welcoming atmosphere and good facilities.
  • FW
    Faith Wilkins
    2 days ago
    1.0
    What happened to this location 🤔 used to be my home location Appears to be run down They have a total of 4 stairmasters two of those are out of order After workout took a shower the water took so long to warm up I completely gave up and tougher it out with a cold shower Tried another shower same situation This location definitely needs some tender loving care and a face-lift. Been to several planet fitness locations and they are great this one needs work.
  • MN
    Michael Nowell
    Nov 15, 2025
    1.0
    I just wanted to comment on one of the pictures posted at this gym. It’s the one of a guy who truly understands how to look so absolutely cool out in public. I mean who would have ever thought to wear half camo pants paired with a blue shirt that clash so bad it deserves its own conflict name such as “The Planet Fitness Conflict of 2020.” But wait, you have to wear shoes to the gym right? Why bother with some tennis shoes, that’s lame you gotta go with the untied open WWF wrestling shoes. As you stand there looking at yourself in the mirror, you think “hmmmm there’s something I’m missing here. “ 💡I’ve got an idea” as the sunglasses slide over your ears and come to rest upon the bridge of your nose you step back and look at yourself again in the mirror and say “Bingo!” That’s exactly the look I was going for. Those words were actually thought or even said out loud. Lmao. “Wait wait wait, hold up just a minute. What am I working out today? Oh yeah arms! Well duh I’m going to need the weight belt to pull in my gut to look like I have a V taper to my body.” And that my friends is by definition of how to make other people make expressions on their faces they’ve never made before as they say to themselves “Is he wearing… wait a minute …..are those…. why would anyone ….. does he have electricity….. all homes come with a mirror right… he’s an adult correct…..was the clown costume store having a sale…..awww forget it, I must be having a nightmare.”
  • DB
    Darren Brown
    Nov 14, 2025
    5.0
    It's an older gym but a good gym to visit. 😂 Vintage!
  • ZZ
    Zach
    Nov 5, 2025
    5.0
    The nicest dude named Sebash helped me out at the front. Really gave me a great attitude and helped influence a great work out
  • BS
    Basel Shaded
    Oct 8, 2025
    5.0
    I just wanted to give a huge shoutout to Humza at Planet Fitness! He was incredibly helpful and friendly from start to finish while helping me get signed up. He took the time to explain everything clearly, answered all my questions, and made the whole process super easy. You can really tell he cares about making people feel comfortable and welcomed. Thanks to Humza, I’m genuinely excited to start my fitness journey here. Planet Fitness is lucky to have someone like him on the team!

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Plano, TX?

Planet Fitness in Plano, TX is open 24 hours a day, 7 days a week. On holidays, hours may vary; for example, on November 27, it closes at 12:00 PM.

Where is Planet Fitness located in Plano, TX?

Planet Fitness is located at 1021 N Central Expy, Plano, TX 75075, United States.