Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
510 reviews
5 stars
461
4 stars6
3 stars3
2 stars6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Kimberly, Hind, and Nicholas.
Product Quality
Several reviews mentioned issues with the accuracy of prescriptions and the quality of glasses, leading to frustration and delays.
Repair Services
Customers appreciated quick and efficient repair services, with many noting that minor adjustments were handled promptly.
Mixed Experiences
While many had positive interactions, some customers reported poor service, including long wait times and unprofessional behavior from certain staff members.
Store Environment
The store was generally described as welcoming and professional, although some customers experienced rudeness from specific employees.
- ASAida SolimanOct 27, 20255.0I had a good, positive experience last week, looking for a pair of progressive glasses with suitable frames. Kimberly was helping me, and what a great job she did! She was knowledgeable about all the different frame materials and styles. She was patient, letting me try countless pairs without feeling rushed or pressured. She gave me excellent, personalized recommendations based on my face shape and prescription. I left the store happy with the style of my chosen glasses, how they fit my face as well as their color. Five stars, Kimberly!
- IAIda ArringtonOct 23, 20255.0LensCrafters is a good place to go to get your glasses. I was there today (Willowbend Mall) and received excellent service.
- JMJK MOct 11, 20255.0Wonderful service. Fixed my frame in minutes.
- GGGiovanniSep 21, 20255.0I had such a great experience with Kimberly at LensCrafters! She went above and beyond to help me find the right style of glasses. She was patient, knowledgeable, and really listened to what I was looking for. Kimberly made the process enjoyable and stress-free, and I left feeling confident about my options for when I’m ready to buy. Excellent customer service—thank you, Kimberly!
- MHMichael HallSep 8, 20255.0From the eye exam to picking your frames, it's always a wonderful experience. The associates are all great. Thank you, Kimberly, for all your help.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Plano location?
LensCrafters in Plano offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Plano?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at the Plano LensCrafters store.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters at 6121 W Park Blvd in Plano?
LensCrafters is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters in Plano?
You can schedule an eye exam online using the LensCrafters appointment link or call them directly at +1 972-202-2627 for assistance.
What payment methods are accepted at LensCrafters Plano?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is LensCrafters located in Plano, TX?
LensCrafters is located inside The Shops At Willow Bend at 6121 W Park Blvd, Ste D120, Plano, TX 75093-6232.
Are there dining options near LensCrafters at The Shops At Willow Bend?
Yes, California Pizza Kitchen at Willow Bend and Brinker International Maggino's are nearby restaurants where you can enjoy a meal before or after your visit to LensCrafters.
What entertainment or cultural attractions are close to LensCrafters in Plano?
Nearby attractions include the Sci Tech Discovery Center, a museum and art gallery, and the Crayola Experience Plano, a children's museum and amusement park, perfect for family visits before or after your eye care appointment.
Are there other eyewear or eye care providers near LensCrafters in The Shops At Willow Bend?
Yes, Willow Bend Vision Care, an eyewear and optician provider and eye care clinic, is located near LensCrafters, offering additional options for eye care needs.