Home Instead

4.9
58 reviews

About

Home Health Care Service
Home Instead provides non-medical home care services to seniors in Collin County. Care is available 24 hours a day and can include Personal Care, Senior Companionship, Alzheimer's & Dementia Care, Hospice Care Support Services, Respite Care and More. Call today for a Free Consultation.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
520 Central Parkway East Suite 200, Plano, TX
75074, United States

Hours

Reviews

4.9
58 reviews
5 stars
56
4 stars
1
3 stars
0
2 stars
0
1 star
1
  • CM
    Corey Mark
    Nov 13, 2025
    5.0
    Lydia has helped transform my mother with dementia into a more normal person. She helps here with meals, cleaning and even took her to get her nails done. She really cares about her clients and I feel so much more comfortable with my mother being alone and now having a caregiver and a friend. I am very greatfull to have her.
  • TR
    Tomas Roldan
    Nov 12, 2025
    5.0
    I have been using Home Instead for two years and I have enjoyed their professionalism and customer service. Every time I had any questions or changes they have help me. My wife has a wonderful care taker, her name is Alexandra, she is the perfect help. Helpful, very caring and sweet. Alexandra is always on time and she goes the extra mile with her attitude and smile.
  • SP
    Suzanne Phelan
    Sep 23, 2025
    5.0
    I met Mr. and Mrs. Jones today and they were very very friendly people and I’m sure they’re doing a good job with their business!!
  • DF
    Doug Farris
    Sep 22, 2025
    5.0
    When searching and calling around to find some help for Dad, Taunya with Home Instead was the first to respond. She has been consistently responsive, attentive, supportive, positive, and informative. She jumped right into action, advocating for Dad, and works diligently to get all of us the support we need. She goes above and beyond, and even takes time to help me navigate this whole VA enrollment process.
  • BJ
    Barbara Jones
    Feb 23, 2023
    5.0
    When my husband began to develop dementia, I realized I was going to need some help caring for him since I myself suffer from back and hip problems. We both have long-term care policies purchased thirty years ago. After determining that he qualified to begin using his policy, I interviewed three local services and chose Home Instead. We have been using their services for more than seven months now and are very pleased. It is apparent that they work hard to match employee and client since, of the half dozen or so we have been assigned since last summer, most have been satisfactory and at least two or three have been outstanding. By that, I mean they have immediately fit into our home environment and what we need in the way of help in caring for both our home and the family in it. It is important to me to have help that does not have to be instructed in every detail but knows from experience what to do. Home Instead, through their interviews of prospective clients, does a great matching job to ensure that both client and employee are satisfied.

Frequently Asked Questions About Home Instead

What services does Home Instead provide?

Home Instead offers non-medical home care services for seniors, including Personal Care, Senior Companionship, Alzheimer’s & Dementia Care, Hospice Care Support, and Respite Care.

Where is Home Instead located?

Home Instead is located at 520 Central Parkway East Suite 200, Plano, TX 75074, USA.