Planet Fitness

Reviews

• JG

  Jaime G

  Oct 29, 2025
  5.0
  Great staff, customer care, and equipment.
• MS

  Michael Saenz

  Oct 28, 2025
  5.0
  Excellent customer service, Johnathan and Matthew are constantly maintaining the cleanliness of the gym, ensuring that everyone has a clean and spacious workout environment.
• LG

  Lalo Guzman

  Oct 25, 2025
  5.0
  Excelente servicio de los trabajadores, son muy amables 👍🏻👌🏻💯
• JE

  junior erica

  Oct 20, 2025
  1.0
  ((CALL CORPORATE SEE WERE THAT GETS YOU)) Ive been a member at golds for 3 years and a member at true fit for 2 years this is my 3rd day at planet fitness and already i can give you my honest opinion im disappointed in the lack of professionalism employees have at this location had the nerve to jokingly tell me ((((CALL CORPORATE SEE WERE THAT GETS YOU))) i feel im not the first person they've said this too with how confident they sounded just to name few issues not refilling disinfectant bottle 2 days in a row while reminding them twice a day for 2 days employees just hanging out on there phone texting gaming talking on phone or talking in between co wokers not paying no mind as well as not knowing how to operate equipment properly then coming off botherd while showing you or when asking to refill disinfectant bottle not scanning peoples card just waving them through yet kicking me out for asking why they were checking my card again when they just scanned my card and turned on the hydro therapy chair on for me not to mention yelling at me to use my brain that because im a black card member meanwhile contradicting himself and letting other people just walk in without scanning cards what's the difference between scanning ones card to use equipment vs message chair they both require a membership not to mention i was already there they had already turned it on once yet people coming in from outside just go in without scanning i couldnt make it make sense his excuse was i know most of them so not all of them right?? And that makes it okay isnt this how we track crowd metter yet instead of de escalating the situation they did the complete opposite i even had to try to talk to someone else yet (JUAN THE MANAGER)on duty wouldn't let me just kept telling me they work for him meanwhile pointing at his name tag as if he was some sort of god other (EMPLOYEE ADRIAN)just added to the escalation yelling at me to use a little of my brain i just said okay walked away sat on a couch in black card room got on my phone next the employee and manager start walking toward me in a threatening manner saying you gotta go i dont know what our attitude is about etc. etc.i said ill leave if your asking me to leave meanwhile while trying to intimidate me by walking up behind me close enough were i felt threatened and uncomfortable i advised them not to touch me if there asking me to leave ill leave meanwhile talking behind my back as i walked away saying CALL CORPORATE SEE WERE THAT GETS YOU IN A JOKING MANNER & making other smart alec remarks i felt humiliated bullied and threatened if they needed me to leave they could of kindly asked me to leave if not you call the cops not try to play security it dont take 2 people to ask one person to leave especially standing behind them BIG NO NO especially for those with [PTSD]absolutely unacceptable this is a perfect example of [WHAT NOT TO DO] at this point I don't feel comfortable going back I feel disappointed for putting my trust in planet fitness [DO BETTER PLANET FITNESS]
• JA

  Juan M. Alvarado

  Oct 11, 2025
  5.0
  My local gym. I love it here, clean and not crowded. Machines are new and updated frequently. I have been coming here for close to 4 years, and service has been consistently good. You see the same people and everyone is respectful and focused on themselves. Awesome place to belong.

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