KEDPLASMA Pharr

3.3
300 reviews

About

Blood Bank
At KEDPLASMA Pharr, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA Pharr
1300 E. US Business 83, Pharr, TX
78577, United States

Hours

Reviews

3.3
300 reviews
5 stars
149
4 stars
17
3 stars
18
2 stars
10
1 star
106

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers consistently reported excessively long wait times, often exceeding 3-4 hours, leading to frustration and dissatisfaction.

Staff Performance

While some staff members received praise for their kindness and professionalism, many reviews highlighted issues with staff training and efficiency, resulting in poor service experiences.

Customer Service Issues

Numerous complaints were made about unresponsive phone lines and unprofessional behavior from staff, contributing to a negative overall experience.

Facility Conditions

The cleanliness of the facility was frequently criticized, with reports of dirty restrooms and a lack of seating for waiting donors.

Incentives and Promotions

While the payment incentives for donations were noted as appealing, there were complaints about inconsistencies in bonus payouts and transparency regarding promotions.
  • AA
    Andres
    2 days ago
    5.0
    5th time donor as of Nov. 21, 2025. Overall experience has been pretty positive for the most part. No real complaints.
  • DL
    David De Leon
    Nov 14, 2025
    1.0
    Most of the staff need to talk less and work more. I've seen phlebotomists talking to either other donors or other phlebotomists while trying to stick the needle in my arm. I won't say who but it's generally most of the staff. On another note, rather than saying "next" for vitals, you should call donors based on scanning their barcode. That way it'll prevent donors cutting in line, I've seen it happen a lot and then arguments happen.
  • PM
    Patty Maldonado
    Nov 11, 2025
    5.0
    Everyone is so professional and very friendly 😊
  • OM
    Oscar Morones
    Nov 6, 2025
    1.0
    Wow refuses My broken id while others are presenting fake paper ids You guys are letting alot of undcoumented people donate while i'm a us citizen and never come here now that i'm struggling because of govermennt shutdown and You turn me away i mean what's the diffrences You aint scanning or swiping You guys are hipócrites .
  • AH
    Arnulfo Hinojosa
    Oct 28, 2025
    1.0
    Wow just wow. I couldn't donate just because I live in a RV LOT. That's just crazy honestly I'm trying to make a little money since my job isn't it and they go ahead and tell me that since I live in a RV LOT that means I can't. So what low income people can't donate if they live in a RV lot???

Frequently Asked Questions About KEDPLASMA Pharr

Are you open during the COVID 19 lockdown?

Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today bplplasma.com/find-a-center

What services does KEDPLASMA Pharr provide?

KEDPLASMA Pharr specializes in plasma collection and convalescent plasma collection to help create life-saving therapies.