Business Details
About
OptometryEye Care Center
Dr. Kelly Phan is the local eye doctor to see for all of your Optometry needs in Pflugerville, TX. From contact lens examinations to contact lens fittings to general eye care, Dr. Kelly Phan will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Dr. Kelly Phan also accepts many insurance carriers and discount plans. Come visit our office at 18700 Limestone Commercial Drive and schedule an eye exam today!
Details
- Wheelchair accessible entranceAvailable
Location
Dr. Kelly Phan
18700 Limestone Commercial Drive, Pflugerville, TX
78660, United States
Hours
Reviews
4.8
454 reviews
5 stars
426
4 stars6
3 stars
7
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Doctor's Care
Dr. Phan is consistently praised for her thoroughness, professionalism, and ability to make patients feel comfortable and heard.
Staff Attitude
While many reviews highlight friendly and helpful staff, some feedback indicates inconsistency in the front desk service, with a few customers reporting unhelpful interactions.
Appointment Efficiency
Most customers appreciate the quick and efficient service, noting minimal wait times and prompt appointments.
Prescription Issues
There are several complaints regarding incorrect prescriptions and issues with follow-up, indicating a need for improvement in this area.
Overall Experience
Overall, the majority of customers report positive experiences and express a willingness to return, particularly due to Dr. Phan's care.
- AGAngela Renee GholstonOct 17, 20255.0Dr. Phan gives excellent care. She is thoughtful, intentional in making you feel comfortable. Yesterday was the first time visiting her office and I felt comfortable and felt that I was in good care. Dr. Phan asked about my concerns and if I had any questions. During the eye examine; she took her time and didn’t rush through. Dr. Phan is very knowledgeable and knows her skills. I was quite happy with the experience. The experience was wonderful and it didn’t take a long time to complete my eye examination. Yes, I was very satisfied. Angela
- ALAshley LopezOct 17, 20253.0Front desk employee was meh. She didn’t seem like she wanted to be there and when I mentioned I was unable to finish the paperwork online because I kept receiving an error message she told me that we have two sheets of it and that’s good enough….ummmm ok. We left our old eye doctor for the same reason on how they treated their patients so I was hoping to have a better experience. The doctor was great, nice and sweet. I just don’t feel she was thorough enough. This was for my 8 year old daughter and i having vision issues myself have been to my fair share of eye appointments and this one just seemed off to me. I think we waited longer than we spent with the doctor. Needless to say we will not be returning.
- CRCrystal RodriguezOct 15, 20251.0I went in for an eye exam a month ago, and still do not have my correct prescription. my first eye exam was incorrect. It was not strong enough the second exam I was for sure she had got it right to only find out she re ordered the same prescription again from the first eye exam! So again waiting for the contacts to come in to see if it is correct this time.i have had contacts for over 15 years and have never have gone threw this frustrating obstacle to wait a month for my correct prescription.
- BLBetty LukeOct 9, 20255.0Everyone from receptionist to the optometrist to the lady fitting the new glasses were wonderful. All were very nice, friendly & professional
- MMMichele McGrorySep 24, 20255.0Been going to Dr Phan for at least 13 yrs and she is wonderful.
Frequently Asked Questions About Dr. Kelly Phan
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Dr. Kelly Phan?
An annual exam can detect eye health and general health issues such as diabetes and high blood pressure early, allowing timely treatment.
What does an eye exam at Dr. Kelly Phan involve?
The exam includes simple but comprehensive tests to assess your vision and eye health, with results and prescription discussed by the optometrist.
Is a contact lens exam different than a regular eye exam here?
Yes, a contact lens fitting involves additional measurements and fees beyond the comprehensive eye exam to ensure proper lens fit and comfort.
What are Dr. Kelly Phan's office hours?
The office is open Monday, Tuesday, Thursday, and Friday from 10 AM to 5 PM, Saturday from 9 AM to 4 PM, and closed on Wednesday and Sunday.
Does Dr. Kelly Phan accept walk-in or same day eye exams?
Yes, walk-in and same day exams are available to fit your busy schedule.
What payment options are accepted at Dr. Kelly Phan?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the office accessible by wheelchair?
Yes, Dr. Kelly Phan's office has a wheelchair accessible entrance.
Are there any convenient places to grab coffee near Dr. Kelly Phan's office?
Yes, Starbucks is nearby where you can enjoy coffee before or after your eye appointment.
What nearby stores could I visit for shopping when I visit Dr. Kelly Phan?
Nearby shopping options include Kirkland's for home goods, Ross Dress for Less for clothing, and Target Store Pflugerville for groceries and mobile phones.
Are there other medical services close to Dr. Kelly Phan's office?
Yes, Seton Family of Doctors at Stone Hill and several specialists including pediatricians and internal medicine doctors are nearby for comprehensive healthcare needs.