Planet Fitness

4.3
1116 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4802 Fairmont Pkwy, Pasadena, TX
77505, United States

Hours

Reviews

4.3
1,116 reviews
5 stars
813
4 stars
117
3 stars
55
2 stars
22
1 star
109

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting that staff are frequently seen cleaning and sanitizing the facility.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and attentive to members' needs.

Equipment Issues

Several reviews mentioned broken or poorly maintained equipment, with some machines out of service for extended periods.

Temperature Control

Customers expressed discomfort due to inadequate air conditioning, particularly during workouts.

Membership Cancellation

There were complaints about the difficulty of canceling memberships, with some customers feeling the process was intentionally complicated.
  • LW
    Lucy Wright
    Nov 5, 2025
    5.0
    Kevin is amazing! Every time I walk into Planet Fitness, he greets me with a big smile and positive energy. He’s always ready to help, whether it’s with equipment, questions, or just making sure the gym stays in top shape. Planet Fitness is lucky to have him!
  • VD
    Vince Demarco
    Oct 29, 2025
    1.0
    Do not sign up with them. I canceled my membership in July 2024. Just had to call today to cancel again. I have been charged for 16 months because they did not turn the paperwork in properly. Cant be trusted! They told me they cant issue refunds even though they clearly see i have not been to the club since July when I went in to cancel. I will be hiring an attorney if they do not refund the money they stole. They owe me $226.32
  • EC
    Eduardo Calderon
    Oct 5, 2025
    5.0
    This gym has my heart since i started two years ago, the staff are kindly hearted and they are very friendly, altough I love the machines and all but they should really bring the free weights like a barbell rack that can be into a barbell bench press and a free squat rack, that would be really nice if they added free weights swap out some smith machines and add those i would really love that
  • KT
    Kathryn Tovar
    Oct 4, 2025
    1.0
    Complaint, the ceiling fans have been off for 2 weeks now. Its so uncomfortable to work out, I have inquired 2ce on them and still no fans. Please get someone to come out and turn them back on. It makes working out hard to breathe its so stuffy
  • SG
    Sherina Garcia
    Sep 23, 2025
    4.0
    Corbin, manager, gave personal attention and was patient with me in my situation. I’ve not been to many gyms, but I liked the sectioned areas. Like the stretching area. I like the app that helped with workouts. It helped me with my form as well. I liked the spa area. The hydro massage chairs even have digital books you can read while relaxing. My favorite song that played overhead was Golden from K-Pop Demon hunters. I think some additional paper towel holders in certain areas would be helpful for cleaning purposes. And more hand cleansers to help maintain cleanliness. But I was pleasantly impressed with my experience. Give them a try if you are interested in starting your fitness journey, or are already on that path. Overall great experience.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Pasadena, TX?

Planet Fitness Pasadena, TX is open 24 hours every day of the week.

Where is the Planet Fitness gym located in Pasadena?

The gym is located at 4802 Fairmont Pkwy, Suite 200, Pasadena, TX 77505, US.