CLS Health Kirkwood Medical Practice - Pasadena Vista

Reviews

• JM

  J Medina

  Mar 20, 2026
  1.0
  While Dr. Beau has always provided excellent care, the conduct of the Lab Technician and Ms. Veronica, who identified herself as the practice manager, was unacceptable. After waiting 45 minutes, the Lab Technician attempted to call patients by guessing their names instead of spelling them out. When I stood up and asked her to spell the name, she responded with “going once, going twice, next patient,” which was dismissive and disrespectful. I contacted the office afterward, and Ms. Veronica returned my call with no courtesy or customer service. Her tone was rude, and she repeatedly stated, “It wasn’t your turn,” rather than addressing the issue or showing concern. This level of disrespect does not reflect the professionalism expected in a medical setting.
• BA

  Baldo Alanis

  Mar 16, 2026
  1.0
  This place is a a joke just to make an appointment they can’t help you then you get an appointment and they never call back to get insurance info and won’t follow up with you I don’t under stand why they have reception.i strongly recommend John Abraham on 5030 Crenshaw they we help you call you a day in advance and let you know all the information you need to know and again I don’t know why they have these ladies in the front desk
• DW

  Drenda Wayland

  Dec 7, 2025
  5.0
  Stays on top of my medical issues. I have a lot of family with heart issues. He is vigilant in watching my bloodwork and EKG for any surprises and deals with it immediately
• TS

  Tammy Shaw

  Jul 29, 2025
  5.0
  Staff is friendly and dr Kirkwood listened to me about my heath, plus had no problems doing my referrals, and recommended a female gynecologist
• JV

  Jeri Vasquez

  Mar 21, 2018
  2.0
  Long wait poor customer service