H-E-B Pharmacy

2.7
48 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 6010 W Expressway 83 in Palmview, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
6010 W Expressway 83, Palmview, TX
78572, United States

Hours

Reviews

2.7
48 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
2
1 star
25
  • GC
    gaby cf
    Oct 21, 2023
    1.0
    I recently had an experience at your pharmacy's drive-thru that I would like to bring to your attention. I believe it is important to provide feedback when we encounter areas where improvement may be needed. On 10/21/2023, I visited your pharmacy and utilized the drive-thru to pick up my medication. Regrettably, the wait time was exceptionally long, and it took an hour from the moment I entered the line until I received my medication at the window. When I expressed my concern to Joey, the staff member attending the drive-thru, he explained that there were various reasons for the delays, such as some customers struggling with the electronic pad, others picking up medications for multiple people, and my own situation, which required additional time due to insurance verification. While I understand that these factors can contribute to delays, I believe it is essential to ensure that the drive-thru and in-store service should ideally move at the same pace. The comment that our vehicles are "convenient" struck me as somewhat dismissive of the drive-thru customers' experience. I would like to emphasize that the drive-thru is intended to provide a quick and efficient service option for customers, and as a patient, I did not expect to experience such a significant delay. I believe that all customers, whether inside or at the drive-thru, should receive a similar level of service and attention. My intention in sharing this feedback is to highlight my concerns and encourage an assessment of the drive-thru service to ensure a more equitable and efficient experience for all customers. I appreciate your attention to this matter and hope that it can lead to improvements in the drive-thru service at your pharmacy.
  • SS
    Stephanie Salinas
    Dec 5, 2022
    1.0
    Prescriptions are out of stock. Take forever and never answer the phone.
  • MH
    Mary Hernandez
    Oct 30, 2017
    1.0
    I live 2 minutes away from this store and I much rather drive to Peñitas for Walmart. This store is horrible all around including their pharmacy.
  • YM
    Yanneth Medrano
    May 23, 2017
    1.0
    They don't Care about customers. It's just a job to them
  • JS
    JULIE STUCKLEY
    Feb 26, 2016
    1.0
    I AM VERY 😡. MAY NOT GET MEDS FROM HERE AGAIN.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis