West Texas Medical Care is a family medicine practice that serves patients in the Permian Basin area of Texas, including Midland, Odessa and beyond. As one of the most personable family doctors in Odessa, Dr. Scotty Ortega and his entire team at West Texas Medical Care are committed to quality, personalized care.
The mission of West Texas Medical Care is to provide compassion and medical care to patients for healthier living. We offer a wide range of care in our clinic, including Family Medicine, Weight Loss Solutions, Geriatric Care, Women’s Health, and Botox Services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.