Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.9
170 reviews
5 stars
167
4 stars0
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Russell received numerous accolades for his exceptional customer service, being described as knowledgeable, friendly, and attentive to customer needs.
Product Effectiveness
Many customers reported immediate relief from foot and back pain after using the store's arch supports and inserts.
Knowledge and Expertise
Staff members, particularly Russell and Andrew, were praised for their thorough explanations and understanding of foot health issues.
Mixed Experiences
While most reviews were positive, there was a notable negative experience regarding a lack of empathy and understanding for a customer with specific needs.
- JBJim BriggsJan 6, 20265.0first rate service if only more sales people were like JaNay
- IAIsaiah AtesJan 6, 20265.0Janay is a wonderful employee and an amazing help some of the best service I've ever received
- JJJose JacuindeDec 20, 20255.0Had a great experience here with Russell taking care of us. My mother has been struggling with plantar fasciitis and arthritis for years now and immediately noticed the difference. Great customer service overall.
- SBStephanie BodifordDec 18, 20255.0Russell was extremely helpful and knowledgeable. He was able to address the pain points immediately! I would definitely recommend seeing Russell at The Good Feet Store for relief of back pain, foot pain and hip pain!
- MNMeagan NicoleDec 6, 20251.0Saturday Dec 6,2025 Would not recommend for disabilities! Was not pleased with my visit what so ever. I stopped in to check it out and see what services the store had to offer. And I said that when I was greeted so it was clear I was looking for more info. I had come in to get more info because I’m looking for better foot support for my father who is an amputee. The man working asked what he was dealing with and I told him. I’m not sure if it was a disconnect because he didn’t understand. But my concerns were highly disregarded. He told me they sold them in pairs and “he wouldn’t need that” which was a punch to the gut for me. I understand he only has one leg but he still has to have a shoe on each foot. Then he proceeded to tell me plainly that it wouldn’t work. With no education to help explain. The lack of knowledge working at a place like this was quite surprising. I’m not here to get foot support for his prosthetic. I’m here to get support for the foot he does have because it now supports his body in completely different ways and I want him to be comfortable. This man had no empathy or understanding. I didn’t know going to a designated FOOT store that I would be treated like this for seeking help. Left defeated and extremely upset. If this store didn’t provide services that would be beneficial to my situation that is completely okay but the blatant disregard and telling me it just wouldn’t work is wrong and horrible for sales.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief beyond what typical online or drug store inserts offer.
Can arch supports help if I already buy good shoes but still experience foot pain?
Yes, arch supports stabilize the foot and can minimize or alleviate pain caused by common foot problems, even if your shoes are of good quality.
Can I take my arch supports home on the same day I purchase them?
Yes, once fitted, you can take your new arch supports home the same day. The store carries a full inventory for all ages 6 and up.
How do I get a free fitting for arch supports at The Good Feet Store?
Just stop by The Good Feet Store in New Caney for a no-obligation, personalized fitting. No appointment is necessary, but scheduling one is an option if preferred.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, HSA and FSA funds can be used for arch supports as they are eligible medical devices. Check with your account administrator for specific eligibility.
What are the operating hours of The Good Feet Store in New Caney?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays 9:00 AM to 5:00 PM, and Sundays 12:00 PM to 4:00 PM.
Where is The Good Feet Store located in New Caney, TX?
The store is located at 21856 Market Place Drive, Suite 800, New Caney, TX 77357.
What nearby places can I visit around The Good Feet Store?
Nearby you can visit Waxing the City for beauty services, Community Resource Credit Union for banking, and CE Eye Care for eye health needs.
Are there places to eat near The Good Feet Store?
Yes, you can try Salata, a salad bar and Mexican restaurant, or Grab N Go Tacos for Tex-Mex and tacos nearby.
Can I combine shopping at The Good Feet Store with other retail experiences nearby?
Definitely! Valley Ranch Town Center shopping mall, Mattress Firm, and LensCrafters eyewear store are all close by for a convenient shopping trip.