Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
678 reviews
5 stars
491
4 stars
78
3 stars
34
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions in bathrooms and locker rooms, with complaints about mold, dirt, and lack of maintenance.
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for poor responsiveness and unprofessional behavior.
Equipment Availability
Customers noted a good variety of equipment, but also mentioned issues with broken machines and overcrowding, leading to long wait times.
Atmosphere
The gym is generally described as having a positive atmosphere, with many members appreciating the friendly environment and supportive community.
Membership Issues
Several reviews highlighted difficulties with membership cancellations and billing issues, including unexpected charges and poor communication from management.
- PTPorfirio ToledoNov 10, 20255.0EXCELENTE MAQUINAS,,LUGARES DE DESCANSO Y DUCHAS EN UN IMPECABLE LIMPIEZA
- KGKatie GregoryOct 30, 20253.0Gym has a good spread of machines and is kept clean with friendly staff. However, the music is kept ridiculously loud to where I have to turn up my own almost all the way to hear it over their's while wearing earbuds. If you don't have noise cancelling earbuds/headphones, prepare to either put up with not being able to hear your own audio or blasting your own ear drums. I understand why they have music playing, but come on!
- DBDavid ButlerOct 26, 20251.0Recently, I had reported a peeping Tom in the men's shower area to the desk clerk on duty and contact police as well. Was told by the desk clerk that the manager was going to be notified and should hear back from him when he gets in. She also mentioned that corporate will be notified too. Didn't hear from the manager so I called the gym to speak to him. He said there wasn't much that could be done and would reach back to the police and give a call afterwards. Still no call back from him, but I still decided to make a report to corporate by email. Still waiting to see if anything will be done to this peeping Tom or is he going to continue invading people's personal privacy. Doesn't seem like I'm being taken seriously about this situation.
- BBBrandon BenderOct 16, 20251.0Very unclean probably worst planet fitness location men’s bathroom and locker room disgusting pubic hair and piss all over toilet’s and ground like they have never cleaned the bathrooms since this place opened. I tip my hat to the midland location the best planet fitness location ever so whoever manages that place great job please contact new caneys manager and help them please
- AQAmir Butt QatarOct 15, 20255.0Best Gym in Kingwood, Humble and New Caney. Marvelous Hygiene and cool atmosphere.
Frequently Asked Questions About Planet Fitness
What is the address of Planet Fitness in New Caney, TX?
The Planet Fitness in New Caney, TX is located at 20185 Hwy 59, New Caney, TX 77357, USA.
What are the opening hours of this Planet Fitness location?
This Planet Fitness is open 24 hours a day, seven days a week, except for certain holiday hours where timings vary.
Does Planet Fitness New Caney offer a mobile app for workouts?
Yes, Planet Fitness provides a mobile app with hundreds of workout options to help you get strong at your own pace.
What amenities and services does Planet Fitness New Caney provide?
Planet Fitness New Caney offers Classic Access, free fitness training, Wi-Fi, tanning salon, massage chairs, hydro massage, personal training, and several other perks.
Is Planet Fitness New Caney a judgement-free gym environment?
Yes, Planet Fitness promotes a Judgement Free Zone® to provide a welcoming space for everyone to build strength comfortably.
How can nearby places enhance my visit to Planet Fitness in New Caney?
You can enjoy a meal before or after your workout at nearby restaurants like Burger King, Taco Bell, or Sabor Xtremo Refresqueria ice cream shop.
What nearby convenience stores or pharmacies are close to Planet Fitness New Caney?
Nearby conveniences include Walgreens pharmacy and convenience store, Brookshire Brothers grocery and pharmacy, and Timewise gas station and coffee shop for your errands.
Are there any nearby beauty or spa services near Planet Fitness New Caney?
Yes, you can visit Royal Nail Bar nail salon and Porter Barber and Beauty Shop for beauty and grooming services conveniently near Planet Fitness.
When was this Planet Fitness location in New Caney established?
The Planet Fitness gym in New Caney, TX was established in 2021.
How can I contact Planet Fitness New Caney for more information?
You can reach Planet Fitness New Caney by phone at +1 832-917-6999 or visit their official website.