LensCrafters

4.9
133 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
21856 Market Place Drive, New Caney, TX
77357, United States

Hours

Reviews

4.9
133 reviews
5 stars
129
4 stars
2
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the exceptional customer service provided by staff members, particularly Sonia, Alexia, and Travis, who were noted for their helpfulness, friendliness, and professionalism.

Product Knowledge

Customers appreciated the staff's knowledge about frames and lenses, with many associates providing valuable insights and recommendations tailored to individual needs.

Store Environment

The store was frequently described as clean, welcoming, and well-organized, contributing to a pleasant shopping experience.

Quick Service

Many reviews mentioned the efficiency of service, with customers receiving their glasses quickly and experiencing minimal wait times.

Variety of Options

The store offered a wide selection of frames, catering to different styles and budgets, which customers found appealing.
  • JA
    Jan Franklin Ables
    Dec 31, 2025
    5.0
    I went in hoping they had the screw to fix my glasses, Ashley was awesome! She found the correct one and had them repaired in less than 5 minutes. Lenscrafters just got a new customer, thanks again Ashley!
  • CS
    Classic American Steam
    Dec 20, 2025
    5.0
    Fantastic place to get glasses. Wonderful helpful people. Dr next door is equally as awesome. If you would like to see better and can’t do eye surgery go here.
  • RP
    regino perez
    Dec 20, 2025
    5.0
    We love this location! Sonia is the best!! Always so helpful and great to talk to. That’s why we keep coming back because of people like her. Great customer service! :)
  • SV
    Stephanie Ann Vickers
    Dec 18, 2025
    5.0
    Michelle has helped me find glasses the last two prescriptions. She can go to the shelf and pull frames that look great on me. She just has a really good eye for that - combine that with her sweet professional personality, you can’t go wrong with her helping you! The other staff are great as well, and everyone is so welcoming and friendly. LensCrafters always does a beautiful job with my prescription and mine is complicated! I’ve been using LensCrafters for about five years now and have never had to send a prescription back for a correction. Highly recommended! I use the location at the Grand Parkway and 59 but I’m sure they are all wonderful.
  • MN
    Marcus Narvaez
    Dec 7, 2025
    5.0
    Great experience! Helpful, friendly, and KNOWLEDGEABLE associates. My wife and I explained what we were looking for in frames, and the associates brought several frames of similar designs so we did not have to wander aimlessly around the store - so no decision fatigue! They were also knowledgeable regarding what prescriptions work best with what size lens. Very enjoyable experience!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.