Amazing work, I have gotten all my wisdom teeth taken out here they are amazing workers and take pride in doing their job correctly the front desk ladies are always very welcoming and nice the ladies in the back always kept me relaxed while getting such operations done, I always forget the guys name who actually pulled my teeth out, but he is great he always makes sure to let me know where we are at, why it’s hurting like it is and keeps me updated throughout the entire process I would strongly recommend coming here if you want your teeth taken care of
Our dentist in San Antonio recommended this practice after our practitioner moved out of state. Despite the drive, it was still well worth it. My kids loved the waiting room (what a weird thing to say, right?) and they both asked when we could come back again. The front office staff was very friendly, and the dentist and hygienist went out of their way find solutions to my daughter's unique dental situation. The follow through was also top-notch, and by far not what I expected for a first time patient to the office. Thank you for your time, your kindness, and your expertise. Definitely recommend this dentist.
PL
Paul RHP LLC
Feb 8, 2024
Lack of transparency in billing and unapologetic for misleading information. We were told that Tri-Care was an accepted insurance provider which was true. However, NBPDA is no longer a credentialed provider with Tri-Care so most of their services are not covered. We were not informed of this change until after multiple visits and incurring more than $600 in charges. The Office Manager acknowledged the recent change in credentialing and failure to notify customers, but made no attempt to correct the situation or take responsibility for their lack of communication and customer service. The dental care is excellent, however the change in credentialing was not communicated until charges from multiple visits had been accrued and the Office Manager expressed no concern in her staff's lack of transparency. Recommend military members seek other providers for care.
MG
Mario Guzman
Dec 13, 2023
El Dr es increíble, somos de Mexico, y mi hijo tuvo un accidente donde se rompió 2 dientes, el Dr fue tan amable y su personal tan cálido. Lo recomiendo ampliamente.
My wife and I recently had a baby and unfortunately he was born with a very common issue called a tongue-tie that makes breastfeeding difficult and frustrating. We were recommended NBPDA by some family members and by our pediatrician. I can truly say that this was the best decision for my little boy and for my wife and I. First off, the staff was genuinely kind, courteous, and respectful. The office is clean with a warm rustic theme and there are free arcade video games set up in the waiting room for the kiddos to play! Secondly, Dr. Offutt was absolutely amazing. Mommy and daddy were nervous about the whole situation and the thought of our little guy having work done at just 8 days old worried us to no end. However, Dr. Offutt spent all the time we needed answering questions about the laser surgery and calming our concerns. He was knowledgeable, patient, and even sent us a picture of our little man in his laser goggles while we were in the waiting room so we knew he was ok during the short procedure. Not only that, Dr. Offutt personally checked up that evening on us to see how baby’s first feeding went. I can’t say enough how impressed we are with the whole outfit. By the way, the laser procedure has totally changed things for my wife and little boy. She can finally enjoy her time spent breastfeeding and focus on building that special bond with our baby without the frustration and crying. This was life-changing for us. I have Dr. Offutt and the staff at NBPDA to thank for that and we appreciate them so much. If you are needing a pediatric dentist for tongue and lip-ties or just general child dentistry, look no further than NBPDA.