H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2965 Ih35 North in New Braunfels, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Sarah K was extremely helpful, not only very patient but also warm and inviting. As I had multiple prescriptions to pick up, I expected the usual: waiting a long time and going back and forth, but not with Sarah; she handled everything with professional excellence. I was so astounded that I had to write a Google review about my experience. Thank you, H-E-B, for hiring such an incredible person.
BP
britt p
4 days ago
5.0
Maya was very helpful and kind. I never have an issue with this pharmacy and thats why I keep going back.
LS
Leslie Stevenson
4 days ago
5.0
I love this pharmacy team at HEB! Everyone is always very friendly, and helpful with all my questions. I also don’t know how they managed it, but somehow they managed to hire 4 of the most handsome pharmacists. Picking up prescriptions has never been more enjoyable; great service every time 😉
AA
Anne Angelo
Feb 12, 2026
5.0
I use HEB Pharmacy. I was in there today, there was an issue with my insurance. I gave 5stars because of the pharmacy tech Lisa. In my opinion she went out of her way to get my prescriptions filled. Thank you Lisa!
AR
Allen Romanenko
Feb 7, 2026
1.0
Robert was extremely unhelpful. My sick wife called in right when they open at 8 to see when her prescriptions for her swollen lung were going to be ready. They said it would be ready within 30 minutes. I drive over and get there at 8:15 to pick it up. Guy at the counter (Robert) tells me we have one ready the other will be ready shortly please wait in the chair and we'll call you up when it's ready. So I take a seat and wait to be called patiently. After 45 minutes of sitting there i get up to see what the issue is. Of course the meds I was waiting on were ready 30 minutes before i got up to check again. He didn't let any of his coworkers know i was waiting there. He just gave me attitude, forgot about me, and went about his day as if i was just figment of his imagination. DONT rely on this HEB for customer service. Robert shows up to work with a disinterested attitude and what it seems like a distain for the fellow human being.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
Where is H-E-B Pharmacy located in New Braunfels?
H-E-B Pharmacy is located at 2965 Ih35 North, New Braunfels, TX 78130, US.
What are the operating hours of H-E-B Pharmacy?
The pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does H-E-B Pharmacy offer COVID-19 vaccinations?
Yes, H-E-B Pharmacy provides COVID-19 vaccinations and is a trusted source for routine immunizations.
Can I walk into H-E-B Pharmacy for a COVID-19 or flu vaccine without an appointment?
Yes, COVID-19 and flu vaccines are available both on a walk-in basis and by appointment.
What payment methods does H-E-B Pharmacy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery or pickup services?
H-E-B Pharmacy offers delivery services as well as in-store pickup for prescriptions and other products.
What are some nearby places to H-E-B Pharmacy that customers might visit?
Nearby places include Western Union, Blue Rhino Propane Exchange, H-E-B Fuel gas station, and H-E-B plus! supermarket which offers grocery and bakery items.
Are there nearby dining options close to H-E-B Pharmacy in New Braunfels?
Yes, nearby dining options include True Texas BBQ, KFC, Freebirds World Burrito, Zenzero Artisan Gelato bakery, Shipley Do-Nuts, and InCup coffee shop.
Is there a nearby ATM or financial service around H-E-B Pharmacy?
Yes, there is an HEB ATM and financial services like Western Union and Coin Cloud DCM currency exchange nearby.
How can customers access H-E-B Pharmacy’s services online or via mobile?
Customers can visit the H-E-B Pharmacy website at https://www.heb.com/pharmacy or use the 'My H-E-B' mobile app available on the Apple App Store.
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