H-E-B Pharmacy

3.2
106 reviews

Business Details

2965 Ih35 North, New Braunfels, TX
78130, United States
(830) 620-5100
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2965 Ih35 North in New Braunfels, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
2965 Ih35 North, New Braunfels, TX
78130, United States

Hours

Reviews

3.2
106 reviews
5 stars
49
4 stars
8
3 stars
3
2 stars
9
1 star
37
  • AA
    Anne Angelo
    5 days ago
    5.0
    I use HEB Pharmacy. I was in there today, there was an issue with my insurance. I gave 5stars because of the pharmacy tech Lisa. In my opinion she went out of her way to get my prescriptions filled. Thank you Lisa!
  • AR
    Allen Romanenko
    Feb 7, 2026
    1.0
    Robert was extremely unhelpful. My sick wife called in right when they open at 8 to see when her prescriptions for her swollen lung were going to be ready. They said it would be ready within 30 minutes. I drive over and get there at 8:15 to pick it up. Guy at the counter (Robert) tells me we have one ready the other will be ready shortly please wait in the chair and we'll call you up when it's ready. So I take a seat and wait to be called patiently. After 45 minutes of sitting there i get up to see what the issue is. Of course the meds I was waiting on were ready 30 minutes before i got up to check again. He didn't let any of his coworkers know i was waiting there. He just gave me attitude, forgot about me, and went about his day as if i was just figment of his imagination. DONT rely on this HEB for customer service. Robert shows up to work with a disinterested attitude and what it seems like a distain for the fellow human being.
  • MB
    Miranda Barajas
    Feb 3, 2026
    1.0
    My daughter has a heart condition so her cardiologist consistently prescribes her chewable asprin and every time we get a call that its ready and we go to pick it up the lady at the counter always says "its just an OTC medication and its not even expensive." Im VERY aware of that but her doctor always prescribes it so we arent constantly paying for it since she needs it and its covered by her insurance. This is the only HEB pharmacy I have ever had an issue with.
  • GJ
    Gaye Johnston
    Feb 3, 2026
    5.0
    Friendly and knowledgeable staff.
  • CG
    Carrie Gustafson
    Jan 10, 2026
    1.0
    HEB pharmacy did not have prescription ready when it had been there for 3 days. They claim it was because of needing a prior otherization but this medication is not covered even if I had one. I pay cash every month. I told them that the first time I got it. I have not had a problem for over a year then today an empoloyee tells me it needs prior otherization again I told her I always pay cash and it doesn't need one. I akd why it wasn't ready like it always is. She processed to tell me this is what happens every time they always try to put it through insurance first. But it this has no ot happened since the first time I picked it up so this is my ot true. It is always readyy husband has picked it up fore and it is always ready. Now I have to make another trip into town to get my prescription. I don't live close.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

H-E-B Pharmacy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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