H-E-B Pharmacy

3.2
102 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 2965 Ih35 North in New Braunfels, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
2965 Ih35 North, New Braunfels, TX
78130, United States

Hours

Reviews

3.2
102 reviews
5 stars
47
4 stars
8
3 stars
3
2 stars
9
1 star
35
  • CG
    Carrie Gustafson
    3 days ago
    1.0
    HEB pharmacy did not have prescription ready when it had been there for 3 days. They claim it was because of needing a prior otherization but this medication is not covered even if I had one. I pay cash every month. I told them that the first time I got it. I have not had a problem for over a year then today an empoloyee tells me it needs prior otherization again I told her I always pay cash and it doesn't need one. I akd why it wasn't ready like it always is. She processed to tell me this is what happens every time they always try to put it through insurance first. But it this has no ot happened since the first time I picked it up so this is my ot true. It is always readyy husband has picked it up fore and it is always ready. Now I have to make another trip into town to get my prescription. I don't live close.
  • KK
    Katherine
    Dec 20, 2025
    3.0
    Most times my experience has been very good. They always let me know when RX's are ready. They are very helpful. The are very polite, and patient dealing with my many Rx's. I just turned 74 and sometimes my brain dose not do what I want me too. Every one from the Pharmacist to those who get my Rx's ready are so helpful and patient.
  • NC
    Nuno Valadas Cardoso
    Dec 10, 2025
    5.0
    In an out most of the times even with a lengthy line. They never mess up the orders no complaints. The staff is always in a good mood and will joke sometimes. No complaints wish more pharmacies were like that.
  • LR
    L Rodarte
    Nov 25, 2025
    5.0
    I have to say that I switched all of my prescriptions to HEB. They are super friendly and quick. Very satisfied each time. I would recommend going here.
  • MH
    Malia Hunter
    Nov 18, 2025
    2.0
    Horrible customer service at this location! I just called and listened to the worst hold music I’ve ever heard, then it rang for about two minutes straight - then the guy who answered snapped at me and hung up without even saying goodbye. Do not shop at this particular pharmacy.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis