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Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Many customers reported poor experiences with customer service, particularly regarding membership cancellations and billing issues.
Cleanliness
The gym is generally praised for its cleanliness, although some reviews noted issues with specific areas like men's showers.
Equipment Quality
Numerous reviews highlighted the need for equipment upgrades and repairs, with many machines described as outdated or in disrepair.
Staff Friendliness
While some customers experienced rude staff, many others praised the friendliness and helpfulness of the gym staff.
Crowding
Several reviews mentioned that the gym is often overcrowded, leading to long waits for equipment.
SL
Steve Lamont
Nov 11, 2025
1.0
This is one of the most disappointing gym experiences I’ve had as a member. It operates like a typical corporate-owned commercial gym, with insufficient equipment to accommodate the number of members. Much of the equipment is also outdated and poorly maintained. As a competitive bodybuilder, I expected a higher standard from Gold’s Gym, but unfortunately, it no longer reflects the quality and reputation it once had
ZS
Zachariah Silva
Nov 8, 2025
5.0
I’ve had the privilege of both working and training at Gold’s Gym, and it’s truly an outstanding gym. The leaders here set the tone with professionalism, support, and motivation, creating an environment where both staff and members thrive. The gym is always clean, well-equipped, and welcoming to all fitness levels. Whether you’re starting your fitness journey or looking to push your limits, Gold’s Gym has the expertise and leadership to help you succeed. Highly recommend!
Thank you for everything Gold’s! 💪🏼
-Zach Silva
LB
Leslie Brown
Oct 27, 2025
1.0
Well I was looking for a new gym but seems like is a lot of people that complain that they charged even after cancel membership so no thank you
I will definitely share the bad reviews to others!
IA
Ivonne Alaniz
Oct 24, 2025
5.0
I visited this Gold’s Gym while traveling, and the experience was great! Kevin at the front desk was so friendly and helpful—he got me set up with a travel pass right away. He was great! The gym itself is clean, well-maintained, and has a great atmosphere.
RC
Rico Cecala
Oct 22, 2025
5.0
Good gym, friendly staff. I've never had to wait to get on a machine or equipment.
Frequently Asked Questions About Gold's Gym New Braunfels
What are the operating hours of Gold's Gym New Braunfels?
Gold's Gym New Braunfels is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.
Where is Gold's Gym New Braunfels located?
Gold's Gym New Braunfels is located at 651 N. Business I-35, Suite 900, New Braunfels, TX 78130.
What fitness facilities and services does Gold's Gym New Braunfels offer?
Gold's Gym provides weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines, and certified Personal Trainers to support your fitness goals.
Is Gold's Gym New Braunfels accessible for wheelchair users?
Yes, the gym has both wheelchair accessible entrances and parking.
Can I try Gold's Gym New Braunfels before committing to a membership?
Yes, you can try Gold's Gym New Braunfels today with a free pass available through their website.
Which apps can I use to access Gold's Gym on my mobile device?
You can download the Gold's Gym app from the Apple App Store and Google Play Store using the provided iOS and Android app URLs.
What nearby dining options are available around Gold's Gym New Braunfels?
Nearby dining options include The Honey Baked Ham Company and Ohana Poke & Sushi Burrito, both great spots to refuel after a workout.
Are there nearby entertainment venues close to Gold's Gym New Braunfels?
Yes, Santikos New Braunfels and Santikos Entertainment cinemas are nearby for a fun outing before or after your gym visit.
What nearby services are available for customers visiting Gold's Gym New Braunfels?
Nearby services include United States Postal Service, Budget Truck Rental, and H&R Block for tax and bookkeeping services.
Are there nearby wellness and beauty options near Gold's Gym New Braunfels?
Yes, Palm Beach Tan tanning salon and T Nail Bar nail salon are close by for wellness and beauty services.