Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.9
277 reviews
5 stars
261
4 stars
9
3 stars2
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and attentive, providing excellent service and support to customers.
Knowledge and Expertise
Customers appreciate the staff's knowledge and ability to explain hearing issues and solutions clearly, enhancing their overall experience.
Efficiency
Many reviews highlight the efficient handling of appointments and services, although some customers noted long wait times on occasion.
Mixed Experiences
While most feedback is positive, there are notable complaints regarding communication issues and perceived rudeness from some staff members.
- CCCurtis ClearyJan 1, 20265.0VA Community Care enabled me to get new hearing aids through Estes-AudioNova. Totally satisfied with the service I received. Been going there for about 5 years and recommend them to all needing assistance with hearing issues. Thank you
- EEElizabethDec 26, 20255.0They gave me great service and attention WAY MORE THAN I expected because I just walked in hoping they had time for me. They were extremely busy but they took care of my issue and questions between customers! I was so pleased and HAPPY to wait because I don’t live in the area but was near for a doctors appointment. I love this place. All are great!
- DKdee kangasNov 23, 20255.0Answered all my questions. Was good experience.
- SMSundy MunizOct 31, 20255.0Kind, personable, courteous and professional!
- MKMadonna KimballSep 10, 20255.0Kendra fixed an issue that I had from a previous visit very efficiently and I found her to be extremely knowledgeable and helpful.
Frequently Asked Questions About AudioNova
What are the business hours for AudioNova in New Braunfels, TX?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is AudioNova located?
AudioNova is located at 1529 Common Street, New Braunfels, TX 78130, United States.
How can I contact AudioNova by phone or email?
You can reach AudioNova by calling +1 830-643-0033 or emailing info@audionova.com.
Does AudioNova offer virtual appointments?
Yes, AudioNova offers both in-person and virtual appointments.
Where can I book an appointment with AudioNova?
You can schedule an appointment through their website at https://hearlifeagain.com/locations/new-braunfels/.
What types of services does AudioNova provide?
AudioNova specializes in audiology services and hearing aid sales and fittings.
Are there other healthcare providers near AudioNova?
Yes, nearby healthcare providers include Hill Country Endodontics (dentist), New Braunfels Pediatrics (pediatrician), and Texas Breast Specialists-New Braunfels (cancer treatment center).
What are some convenient nearby places for a patient to visit before or after their appointment at AudioNova?
Patients might enjoy visiting Dairy Queen for ice cream or the OffRhodes Craft Beer Station for beverages, both located nearby.
Are there any pediatric dental services near AudioNova?
Yes, Dentistry for Children New Braunfels and New Braunfels Pediatric Dental Associates are nearby pediatric dental service providers.
How can nearby medical services support a visit to AudioNova?
Nearby medical centers like Health Street and Heart and Vascular Institute provide complementary healthcare options, enabling patients to coordinate multiple health needs in one area.